Thomas Devlin Email & Phone Number

Lantana, Florida, United States

Boynton Beach, Florida, United States

Programs for senior residents

Boynton Beach, Florida

Assist in Senior Lunch operations

Palm Beach County, North Broward County, Florida Or Remote

Please note, I'm Interested in possible positions with varying responsibilities. Commercial or non-profit. Adept at learning, my skill set is long and deep. In reviewing my profile note the recommendations of peers, leaders and CEO’s. If you have a traditional or out of the box opportunity I’m open to discussing.I’m known for tackling "the" tough assignments by being a quick learner having a broad sophisticated depth of knowledge in Business, Technology, Hardware, Services and Software skills, use of Data Science concepts to grasp and translate emerging technology landscapes into successful strategic investment initiatives; For having a passion for new technologies and sharing knowledge; Ability to lead or be on diverse, global teams to create business value, drive, meet and exceed objectives. A creative problem-solver, leveraging extensive industry competence, experience and relationships.I welcome and flourish new challenges. I’m comfortable inside and out of my wheelhouse. I was founding team member of a small team evolving into MobileFirst Services w/100+K SaaS On-Premise/Cloud, managed mobile devices. Provided Pre-sale offering and technical support for 125+ engagements, $4B+ opportunity across 14 industries.I’m a passionate, flexible, remarkably talented, technically skilled team member or leader, lifetime learner, demonstrated by certifications in BlackBerry and VMware’s AirWatch sales, Installation and administration while at IBM. Completing College courses in Python with Raspberry Pi, SQL, Java, JavaScript. Most recently, as advisory Board Member to Boynton Beach CRA.

Boynton Beach, Florida

The Community Redevelopment Agency is responsible for developing and implementing the Community Redevelopment Plans that addresses the unique needs of the targeted area. The plan includes the overall goals for redevelopment in the area, as well as identifying the types of projects planned for the area. Examples of projects include: streetscapes; redevelopment incentives for such things as façade improvements and structural improvements; infill housing; downtown and waterfront revitalization. The redevelopment plan is a living document that can be updated to meet the changing needs within the Community Redevelopment Area.

Boynton Beach, Fl

October 2018 Update, The Bethesda Heart Hospital was acquired by Baptist Health. As such, in September, The Baptist Health group implemented its own exiting visitor and patient support program. The current President conveyed to me that while the hospital would continue to provide a meeting room, Patient visitors would not be able to discuss "The Mended Hearts" to develop and grow membership. As such, at the October meeting, the current President and Chapter Board Voted to disband the Chapter and if members wished they could participate at other regional hospitals with a Mended Hearts Chapters 2018 update, as Past President, I continue to provide leadership and mentoring advice to the new team in support of the hospital coordinator. In May of 2017, we met and achieved the goals to re-establish Boynton Beach as a full Chapter. A new board of officers was elected. A board with energetic, competent and confident individuals, whom I will proudly support as Past-President and advisor. My previous responsibilities were:Maintain, grow the existing organization, promote chapter, membership growth and awareness with the goal to reestablish Boynton Beach's Charter.Organize monthly meetings, topics and securing speakersVisit Patients Pre and Post SurgeryTraining new patient visitorsVisitation and meeting coordination with Cardio-thoracic surgical support and nursing staff in 2014, Through no fault of its own, the Boynton Beach Chapter lost its leadership team, membership, direction and as I became its president in late 2014, its "charter". We became a satellite of another Chapter. The basic "mission" of "The Mended Hearts" is to promote positive patient outlook and outcomes. Visiting patients using active listening to provide the reassuring voice of someone who has been in their shoes. Also provide "The Mended Hearts" created cardiac health education materials along with invitation to attend monthly support group meetings.

Lake Worth, Fl

Augmented my Business, Software Engineering, Science skills by adding Python for Raspberry Pi and IOT, Java, JavaScript and SQL to my toolbox. Over the summer, completed the highly recommended Python for Raspberry Pi and IOT provided new insights into devices and IOT. Introduced to the language, created and developed programs manipulating a robot with a camera, infra-red, ultrasonic sensors and actuators and more !!SQL provided some behind the scenes into how many of the applications created and managed the databases that were the backbone of the applications and provide a pool of data for the Data Scientist and AI to pull from. In the Fall Term completed courses in JavaScript, manipulating web pages creating user interfaces to back-end applications. Java, Programming technology being used in of today's best applications. Course included a brief introduction to JavaFX to explore human-to-digital interfaces.

West Palm Beach, Florida Area

• This was a great experience. Based on previous successes, being asked to be the Mobility Leader to various review boards has been a rewarding experience: Examining GTS team submissions for patents provided a unique view into existing technologies (prior art) and creative inventions that might be submitted for a patent or simply disclosed to be incorporated into future products; • The Mobility Community of Practice (COP) provided a "mobile" technology information hub for Architects, SME’s, marketing, IT specialists…etc.. The participation rate in the COP during my tenure increased nearly 40%, allowing greater exposure, influence and participation in a larger sphere of mobile technologies and projects. • Developed $4B EMM/MDM contract renewal leads for accounts teams involving BlackBerry, Good, Airwatch, MobileIron and Maas360 accounts.• Provided Pre-sales and technical support for 100+ accounts worth $4B opportunity across 14 industries • provided critical situation management using Root Cause Analysis to retain accounts ($60M value). • Technical relationship manager with partners and vendors such as Airwatch, Good, Boxtone…. Held weekly cadence calls to address pilots and POC’S, track open issues, educate and update practitioners.• Created BluePrism and WinAutomation RPA Robots as consultant to strategic finance industry account• And More....

South Florida

This was an exciting time, working with the founder of Rivermine software, getting back to my Communications and Network roots, again working with analytics and updating offerings.• Granted Patent US 8,180,860 for Wireless Device Configuration Management• With some advice from the founder of IBM acquired “Rivermine Inc.”, I was able establish a pilot and proof of concept infrastructure to demo “Mobile Device” TeleCom Expense Management (TEM) and a mobile device lifecycle management offering based on IBM Rivermine software. • Created the reference architecture the mobile TEM offering, including Seller education and publishing a TEM Article • Supported a MobileFirst Analytics Project including authoring two analytics articles and a YouTube video demo • Developed new and offering architecture documents to add new products and features in the standardized Services offering. Including creating a base cost model.

West Palm Beach, Florida Area

This was a great time with a great team our efforts had paid off, our startup group reached an agreement with BlackBerry, and officially launched a new mobile offering. During this time I : •As Chief Technical architect and offering developer and Service Delivery Manger of the BlackBerry service offering, creating most of the technical documents and working with the business and legal teams to create or review materials for a successful Launch. •Demonstrated thought leadership identifying and correcting customer proposals discrepancies, thus containing cost overruns and potential contract Breaches. •Created Device Management vendor comparison for sales guidance •Technical Financial analysis resulted in negotiating MDM tool cost reduction to offering of 80% per user. •Retained several clients providing leadership as a Critical Situation Manager

South Florida

• Using a precursor to Watson advisor, used a tool to mine and perform analytics on end user tickets. parsing the words and phrases we were able to identify the top end user pain points make corrections, provide education update helpdesk scripts and significantly reduce helpdesk tickets.• Provided leadership, education and mentoring to new employees and college interns • Designed and implemented user onboarding automation creating a Domino BlackBerry Registration Database• These continued process improvements allowed for; a 2X program growth while maintaining staff to less than previous year; reducing a planned headcount and a rate reduction service

South Florida

• Filed for my first patent. • As the IBM global BlackBerry Offering Architect and owned day to day operations and financial responsibility. • Using a precursor to Watson advisor, used a tool to mine and perform analytics on end user tickets. Parsing and analyzing common key words and phrases we were able to identify the top end user pain points make corrections, provide education update helpdesk scripts and significantly reduce helpdesk tickets.• Via the analytics activity we achieved a 50% trouble ticket rate reduction an increased adoption 150%. • Additionally, created process automation, reducing cycle times, which improved user satisfaction and accommodated growth at labor rates less than previous year. • Grew capabilities of IGS Wireless Center of Competence & Pilot Services Center for commercial use

South Florida

This was during the infancy of Mobility as we know it today. • Founding member of a startup team creating the IBM Wireless Pilot Center and Launched Mobility business inside IBM; A startup that would eventually grow into IBM MobileFirst. We initiated several wireless pilots adopted by the IBM Business Transformation CIO's office, • Created the first IBM Email, Calendar and Contacts sync to a mobile device• In an “ahead of its time” project, I was Lead technical and business offering Architect for “BigBlueMail”. A decade early “Cloud”, “OnDemand” utility offering providing Unified messaging with E-mail, voicemail, Instant messaging, fax, wireless access. • Evaluated emerging technologies for the wireless alliance team, resulting in improved mobile vendor relationships and/or selections. In recognition, received an award for improvements to vendor evaluation tool used by mobile strategic alliance team.

Boca Raton, Fl

• Lead architect and advocate for the Sales and Distributions’ “Jumpstart” project creating the initial IBM Lotus Notes Application Domain • Designed automation reducing cycle time 70% to validate and deploy new Lotus Notes applications. • QA Test lead for IBM PC/Servers, Subsystems and components. • Developed Guardband tests for Ethernet adapter to validate operating ranges, predict failure and warranty impact. • Device manufacturer adopted diagnostic test to qualify chips on the manufacturing line.• Developed communications adapter code for AS/400 Async, Bisync, SDLC.

Ms, Mba And Industrial Engineering - Management Of Technology (Mot), This Program Was A Mending Of Um'S Industrial Engineering And Mba Programs., 3.8 Of 4.0

Activities and Societies: International Association for the Management of TechnologyThe University of Miami MS Management of Technology.

Bachelor Of Applied Science (B.A.Sc.), Computer And Information Systems

Activities and Societies: Student Assistant, Co-op program with IBMAside from classes, worked part time in the IT Department.

Associate Of Arts (A.A.), Computer Science - Business

Absolute Unique Opportunity! Until graduation and moving on to FAU, aside from classes I worked in the mail room and bookstore receiving..