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I have focused on operations management both domestically and internationally and it has provided me with a unique set of skills and perspective. Proven success in leading companies through cultural changes and empowering them to become industry leaders.QUALIFICATIONSSenior manager with over 25 years of operations, quality assurance and supply chain management in the semiconductor supply chain. Decisive leader with strong interpersonal and communication skillsAble to prioritize and manage multiple projects while maintaining focus on quality and customer satisfactionKEY EXPERTISE Operations and services developmentBusiness development and expansion strategiesPerformance managementWarehouse, distribution and inventory management Expert in building relationships with peers, associates and customers at all levelsTeam leader driving quality assurance and continuous improvement Managed significant organizational transformation and realignment to reduce costs and increase profitabilityISO9001 and Aerospace AS5553 and AS6081 quality management Global trade complianceCounterfeit electronic parts mitigation IDEA certified electronic component inspectorLogistics & supply chain managementPurchasing and sales of semiconductors and electronic components
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Quality Assurance & Production ManagerXtechnology Global Feb 2016 - Jan 2018Middleton, Ma
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Vice President, Operations And QualitySg Industries, Inc. Jan 2002 - Mar 2015Beverly, Ma. Responsible for the daily execution and outputs of all pre/post sales trading activities Maintained 99.5% + inbound and outbound order accuracy on $25M in invoiced shipments Maintained 99.5% + inventory accuracy Consistently met and exceeded all company quality objectives Participated in annual corporate planning process Developed company-wide export compliance program ensuring zero export violations Worked with third party logistics providers (3PLP’s) in executing foreign to foreign drop shipments Responsible for company wide cargo insurance policy and risk Senior level QMS representative for ISO, Aerospace and IDEA quality standards and certification Traveled both domestically and abroad in support of customer requirements and business development -
Global Logistics And Warehouse ManagerSg Industries, Inc. Jan 2002 - Jan 2006Beverly, Ma Assessed and reorganized entire warehouse, quality assurance and order processing operations Increased customer order and inventory accuracy from 70% to 99+ % Achieved ISO, and ESD certification Developed process flow charts in order to increase efficiency and reduce paperwork Hired, trained, developed and coached a staff of twenty associates in support of rapid growth Developed a digital imaging process and library for quality assurance purposes Introduced and implemented export and import compliance protocols to the organization
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Global Logistics Integration ManagerConverge (An Arrow Electronics Company) 1999 - Jul 2001Peabody, Ma. Traveled abroad in support of the deployment of several international offices and distribution hubs Assessed and determined best fit international 3rd party logistics providers and locations Interviewed security providers and set up global security for 3PLP distribution hubs Developed SOP’s and best practices for 3PLP’s Trained 3PLP staff ensuring best practices for inspection, quality assurance and customer satisfaction Integrated 3PLP services with world headquarters processes -
Operations ManagerConverge (An Arrow Electronics Company) 1996 - 1999Peabody, Ma Developed and managed facility and security of new 200K square foot facility employing over 250 employees On call 24/7/365 for any facilities and security issues Responsible for managing the total customer order fulfillment cycle Managed receiving, QA, storage, distribution, sales administration and logistics for $1B in invoiced shipments Maintained 99+% customer order accuracy Assessed and developed job descriptions for all direct and indirect reports Managed six direct and 40 indirect reports Responsible for staff performance and development Participated in annual corporate planning strategy Nominated for company award in my name “Pike Award” in recognition for work ethic, attitude and consistent high achiever
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Distribution Center ManagerConverge (An Arrow Electronics Company) 1987 - 1996Peabody, Ma Organized inbound and outbound freight activities with freight forwarders and couriers Managed inspection, storage, pick and pack and all distribution activities Managed a staff of six employees Achieved high levels of accuracy and customer satisfaction throughout all distribution related activities Organized designed and relocated distribution center to a new 200K square foot distribution facility
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Global Logistics Integration ManagerConverge (An Arrow Electronics Company 1996 - 1999Peabody, Ma Developed and managed facility and security of new 200K square foot facility employing over 250 employees On call 24/7/365 for any facilities and security issues Responsible for managing the total customer order fulfillment cycle Managed receiving, QA, storage, distribution, sales administration and logistics for $1B in invoiced shipments Maintained 99+% customer order accuracy Assessed and developed job descriptions for all direct and indirect reports Managed six direct and 40 indirect reports Responsible for staff performance and development Participated in annual corporate planning strategy Nominated for company award in my name “Pike Award” in recognition for work ethic, attitude and consistent high achiever
Tom Pike Skills
Frequently Asked Questions about Tom Pike
What is Tom Pike's role at the current company?
Tom Pike's current role is Operations Manager at Arrow Electronics.
What is Tom Pike's email address?
Tom Pike's email address is tp****@****ect.com
What is Tom Pike's direct phone number?
Tom Pike's direct phone number is (978)-927*****
What are some of Tom Pike's interests?
Tom Pike has interest in Children, Health.
What skills is Tom Pike known for?
Tom Pike has skills like Global Trade Compliance, Counterfeit Electronic Part Risk Mitigation, New Business Development, Strategic Planning, Quality Assurance, Supply Chain Management, Staff Development, Staff Management, Coaching, Semiconductors, Purchasing, Business Process.
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