Thomas Koper Email & Phone Number

Amsterdam, Nh, Nl

Emea

As a Sales Engineer at UKG, I specialize in enhancing sales efforts through advanced technical product knowledge.In my day-to-day role, I am dedicated to:- Providing in-depth technical expertise on UKG products and solutions to address client needs effectively.- Gaining profound insights into client needs to create tailored solution recommendations.- Demonstrating product capabilities to showcase alignment with client requirements.- Collaborating with sales teams and clients to design custom solutions that maximize value and impact.- Responding adeptly to technical queries and showcasing how UKG products solve challenges.- Seamlessly supporting sales activities, contributing to winning proposals and presentations.Currently, I am responsible for the Benelux and Nordics regions within the realm of People Operations, specifically focusing on Workforce Management (WFM), Global Payroll and HR Service Delivery solutions:

Sassenheim, Zuid-Holland, Nederland

- Engage with customers to understand business requirements and identify product setup requirements to achieve the agreed aims.- Guide & advise the customer in terms of best practice operational processes and systems usage practices to achieve best ROI for the selected product set.- Configuration of the platform and setting up data migration activities by using SOAP API en REST API (if required) to ensure that existing customer data is imported, validated and signed off by the customer prior to go-live.- Setting up the integrations between Quinyx and client specific business software such as AFAS, Numbers, ADP and Qlicksense- Perform system integration testing to ensure the solution delivers what's expected by the client.- Train the users prior to go live date in the operation of the products.I am currently involved in implementation projects of Quinyx WFM and Forecasting for Hanos NL & BE, Cooblue, Rituals, G-Star, The Sting and Score.

Amsterdam En Omgeving, Nederland

- Responsible for overseeing daily operations in management of 150 apartments across Amsterdam- Further development and optimizing of our booking/property management system - Managing and coaching a team of 6 employees and three partners- Business analysis and developing and implementing solutions to optimize internal processes- Leading role in the transition and merging of customer database and operations of two companies into one

Amsterdam Area, Netherlands

- Building and optimising of a booking management system with a team of developers- Creating wireframes and sketches - Conducting usability tests and requirements analysis- Enhancing User Experience Design of the client environment

Amsterdam En Omgeving, Nederland

- Key Account management as primary point of contact for VIP customers- Data analysis and optimalization of occupancy rate and pricing strategy of the active portfolio- Conducting keyword analysis and creating landingpages to improve SEO and online presence- Development and UX design of our own FAQ DatabaseTechnologies: Google Analytics, SEO, Wordpress, Excel, PMS

Zaandam

Working for the 'Mijn Bonus Programma' of Albert Heijn on a customer focussed recommendation system.- Responsible for the allocation of personal offers based on the consumer's buying behaviour- Writing queries with MySQL to pull user data- Performing analyses to help improve recommender system- Cleaning the database- Leveraging data insights to set up marketing campaignsTechnologies: MySQL, SAS, Excel

Abcoude

- Conducting User Research by interviewing client's target groups- Creating websites by implementing user-centered design principles- Performing Search Engine Optimization (SEO) and keyword analysis- Advising clients on optimizing their online presence by content, video, SEO and SEA- Responsible for project and account management as the primary point of contact for customers and partnersTechnologies: Wordpress, HTML, CSS

Lelystad

- Mapping of all current processes within HR department and redistributing the processes within other departments- Requirements analysis and executive role in Implementation of new time scheduling software ProTime / ProTeam- Screening CVs, cover letters, and LinkedIn profiles- Conducting 1-on-1 interviews with candidates for various positions

Bachelor Of Business Administration - Bba, Business Administration Mer Dual Form, Thesis: 8.0

Activities and Societies: Minor: International MarketingSubject of thesis: How to implement autonome self-employed teams in a production.

Brandweer Manschap A

The Manschap A training program equips firefighters with comprehensive skills and knowledge across four main areas: Firefighting.