Thomas P. Scola Jr. Email and Phone Number
Thomas P. Scola Jr. work email
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Thomas P. Scola Jr. personal email
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As a Customer Success Manager at GitLab, a leading SecDevOps platform, I help top-tier customers collaborate more effectively and deliver software faster and more efficiently. I focus on ensuring that clients maximize the value of their GitLab investments, continuously adopt new features, and innovate within the platform to achieve their business goals.My journey with Drupal began in 2003 with version 4.1, and since then, I’ve built deep expertise in technical architecture, CMS migrations, DevOps, and UI/UX design. My certifications from both Acquia and GitLab enable me to deliver robust technical solutions for enterprise companies and SLED (State, Local, and Education) organizations.In April 2024, I founded Bluefly.io, assembling a team of highly skilled Drupal professionals, many of whom are former Acquia leaders. As an official Acquia Partner, Bluefly.io focuses on delivering innovative solutions to clients while maintaining a deep commitment to the open-source community. I’ve also led the Drupal User Group of Maine since 2007, where I regularly present on topics such as Drupal architecture, CMS migration, and DevOps best practices.Outside of my professional life, I’m an avid fly fisherman, pursuing trout and salmon across the country. I live in Maine with my wife, daughter, golden retriever Charlie, and two Maine Coon cats. I’m proud that my oldest daughter, Olivia, followed my footsteps and is a Customer Success Engineer at Acquia, actively participating in the Drupal community.
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Customer Success Architect (Csa)GitlabPortland, Me, Us
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Customer Success ManagerGitlab Apr 2024 - PresentSan Francisco Bay AreaI am partnering with customers across the US West, transforming pre-sales plans into actionable objectives that align with their desired business outcomes. As a dedicated advocate, I will ensure a deep understanding and optimal utilization of the GitLab platform by incorporating best practices and relevant use cases, guiding customers through their adoption journey and future strategies.As the primary liaison for any GitLab-related inquiries, issues, or escalations, I will collaborate with Support, Product Management, and other teams as needed. I will manage a portfolio of assigned customers, aiming to boost platform adoption, ensure retention and growth, and maximize customer satisfaction. Furthermore, I'll stay up-to-date with all GitLab releases to provide the most current service possible.
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Founder / CeoBluefly.Io Collective Mar 2024 - PresentAs the founder of Bluefly.io, I lead a collective of industry experts, former Acquia professionals, and top Drupal developers. With a deep technical background as a former Acquia Senior Technical Manager, I personally handpick and guide a team that delivers innovative Drupal Experience Platforms (DRXP®). My leadership ensures that Bluefly.io stays at the forefront of the industry, providing scalable, efficient, and easy-to-maintain solutions that leverage the latest in Drupal development, marketing strategies, and AI technologies. Through my vision, Bluefly.io is committed to empowering businesses by streamlining operations, enhancing performance, and driving growth in the digital space. -
Owner423Interactive, Llc. Jun 1997 - Oct 2024Echoing the adage of the cobbler's children going shoeless, updates to 423interactive, LLC may not be frequent. Established in 1997, it serves both as a professional anchor and my personal portfolio, standing testament to my commitment to offering Drupal web development, content strategy, and marketing solutions to small and medium-sized companies and nonprofits. -
Sr. Technical Solutions ManagerAcquia Apr 2022 - Mar 2024Portland, Maine, United StatesI specialized in consulting on large Drupal migrations and implementations for FED, State, and Local organizations, providing expertise in DEVops, defining and architecting technical solutions for enterprise digital experience projects. My role involved into collaborating with Sales and Solutions Architects to optimize Professional Services engagements, estimating effort levels with PS Managers, and crafting engagement assets such as solution summaries, timelines, resource profiles, assumptions, and costs. Additionally, I work closely with Legal and Finance departments to develop statements of work aligned with agreed-upon solutions, ensuring a smooth project transition to our internal delivery teams. -
Sr. Technical Account Manager / Tam LeadershipAcquia Mar 2019 - Apr 2022Greater Boston AreaPromoted to Technical Account Management Leadership 6 months after becoming senior. I’m now more involved in product development and multiple internal initiatives while maintaining primary ownership of my own technical customer success for major enterprise brands. This has included co-managing the success of large event coverage for the Summer/Winter Olympics, Women's World Cup and Copa America for one of our key enterprise customers.As TAM leadership, I was also tasked with growing the TAM Mentorship program into the Expert Services Training and Enablement Program to service over 250+ Acquia employees. The goal of this program is to provide hands-on training to our Expert Services Teams on Acquia products and services as well as extended skills that will ensure success in this role. I am also responsible for identifying and developing all new courses and tracks along with finding new mentors to help maintain and grow this internal program. I look forward to growing my career within the Technical Account Management department at Acquia.
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Sr. Technical Account ManagerAcquia Oct 2018 - Mar 2019Greater Boston Area / RemotePromoted to senior in under a year, leading Acquia’s largest and most complex clients, from onboarding through launch, helping to educate on best practice strategies for managing at scale. I was picked to be on a select team to support extended coverage of the World Cup event for one of our key customers. Working with TAM Leadership, I co-developed a TAM Mentor program to help enable other Technical Account Managers, servicing 50 co-workers globally. As the senior technical member of the post-sale / Customer Success team, I take pride in building strong relationships with my clients which enables me to fully understand their top priorities and initiatives to direct them to make the best strategic and technical decisions.
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Technical Account ManagerAcquia Nov 2017 - Oct 2018Greater Boston Area / RemoteAcquia is a digital experience company founded by the inventor of Drupal CMS. Forrester named Acquia a leader in the Gartner Magic Quadrant for Web Content Management Systems. • Act as a long-term strategic partner through all phases of clients’ digital lifecycle• Advise on security, performance, operational efficiency, and industry best practices for enormous digital properties • Optimize multi-tiered web hosting hardware stacks for performance and cost• Manage complex projects across internal and client teams, such as applying security patches to thousands of servers globally with zero end-user impact• Collaborative technical troubleshooting with client developers and Acquia engineers• Assist with large-scale launches, deployments, product releases and roll-outs• Interface closely with the Acquia Product teams to build features my clients desire
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Director Of TechnologyEnergy Circle Pro Oct 2013 - Oct 2017Yarmouth MaineAs the Director Of Technology / Principal Developer for Energy Circle, I was tasked with building a custom Drupal distribution, specifically for the home performance industry. Built off the Panopoly framework, the distribution’s focus is marketing the home service based industry, capturing leads, local SEO/Schema/NAP data along with displaying relevant company and service information.In charge of the success of the Digital Department clients and employees, I manage and develop the process for rolling out updates to the distribution, building tools, custom online applications and execution of online marketing programs.Using Pantheon’s hosting cloud, I developed a workflow that enables account managers to spin up new sites and develop most of the site’s architecture prior to theming. Using Pantheon’s CLI, I set up production workflows to distribute updates to sites built on our distribution and tested in Travis CI prior to the release. -
Director Of TechnologyRinck Advertising Sep 2008 - Oct 2013Auburn, MaineAs the Director Of Technology for Rinck Advertising, my role involved managing all web-based projects and overseeing all developing and workflow/process for all clients. Starting at the 6th employee, I assisted in growing the company to 25+. Our clients included Maine McDonalds Coop of Maine, Gorton's Seafood, Green Mountain Coffee, Dean Foods and other CPG clients. -
Multimedia ManagerSpark Creative Jan 2005 - Oct 2008Spark Creative, Inc was a small, full-service marketing strategy and design firm specializing in brand development, product and service launches, and promotional efforts for existing brands. I produced multiple websites and consumer / corporate presentations.
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Web/Interactive DesignerFutureguard Building Products Jan 2005 - Aug 2008One of the largest awning manufacturing facilities in the country, NuImage is trusted by the nation's leading retailers, Home Depot and Lowe’s. I was on in-house marketing team, in charge of all creative on web and video interactive CD-ROM / DVD production. This was a great opportunity to help build an in-house production team while successfully launching the online retail side of an established growing business. As part of a two-person team, I built a full e-Commerce website with a custom “build your own awnings” application. -
Creative DirectorFluxdevelopment Sep 2002 - Jan 2005Part-owner of a small marketing software / web development firm, I was in charge of the creative and front-end development for all FLUX projects. I was involved with a wide range of clients such as BioDefense Corporation, Maine Root All-Natural Root Beer, DFC Mortgage, Raye's Mustard, Spark Creative, Three Olives Vodka and Swardlick Marketing Group.
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Design Team LeaderPopstick, Inc. Jun 2001 - Sep 2002I was a multimedia artist specializing in macromedia Flash. My primary responsibilities included developing design layouts for: POPstick brand identity, corporate branding and direct mail campaigns. I worked with clients such as IBM, Microsoft, Dictaphone and Bristol Myers. -
Production DesignerEuro Rscg Circle-Boston Feb 2001 - Jun 2001Primary responsibilities included production and secondary page layout for the Verizon website. Opportunity to work on a 10,000 page dynamically generated site. -
DesignerMullen Advertising Aug 1999 - Feb 2001I was hired as production designer on the GM CARD account. I developed multiple flash components for launch of the site and was quickly promoted to Flash Designer/Developer. Soon after, I moved into lead production designer/developer for interactive department. I eventually became Junior Art Director for the concepts and productions on all GM CUV banner campaigns. I was also an Interactive flash designer for GM Aztek Launch, Genuity pitch and initial website, two MangoSoft Demo CD-Roms and the intros for Mullen.com & Interactive.Mullen.com. -
Freelance Graphic DesignerPeak Performance Group, Inc. Jan 1996 - Nov 1998Develop branding / presentation material.
Thomas P. Scola Jr. Skills
Thomas P. Scola Jr. Education Details
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Graphic Design & Information Architecture
Frequently Asked Questions about Thomas P. Scola Jr.
What company does Thomas P. Scola Jr. work for?
Thomas P. Scola Jr. works for Gitlab
What is Thomas P. Scola Jr.'s role at the current company?
Thomas P. Scola Jr.'s current role is Customer Success Architect (CSA).
What is Thomas P. Scola Jr.'s email address?
Thomas P. Scola Jr.'s email address is fl****@****ail.com
What is Thomas P. Scola Jr.'s direct phone number?
Thomas P. Scola Jr.'s direct phone number is +120780*****
What schools did Thomas P. Scola Jr. attend?
Thomas P. Scola Jr. attended Maine College Of Art.
What are some of Thomas P. Scola Jr.'s interests?
Thomas P. Scola Jr. has interest in I'm A Multimedia Design/developer, Content Management Systems, My Wife And Kids Are My World, Swimming In The Lakes, 423interactive Is Me, Dynamic Multimedia Solutions, Together.
What skills is Thomas P. Scola Jr. known for?
Thomas P. Scola Jr. has skills like Drupal, Web Development, Website Development, User Experience, Seo, Brand Development, Css, Project Management, Content Strategy, Scotch Connoisseur, Project Planning, User Interface Design.
Who are Thomas P. Scola Jr.'s colleagues?
Thomas P. Scola Jr.'s colleagues are Emily Rushton Sahlani, Hugh W, Frank Mcgowan, Ashley Jammers, Shrm-Cp, Gricelda Gonzalez, Laurie Howitt, Kacie (Kelly) Rahimi.
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