John Thomson Email & Phone Number

Minneapolis, MN, US

Fort Washington, Pennsylvania, US

• Deployed McAfee endpoint DLP solution to 3,000+ endpoints replacing an RSA Security DLP solution. Client deployment through Symantec Endpoint Management, clients managed through McAfee ePolicy Orchestrator (ePO) as.
• Team member for data center McAfee Web Gateway deployment. Deployed McAfee Client Proxy (MCP) to 3,000+ endpoints. MCP client deployment via Symantec Endpoint Management. McAfee Client Proxy endpoints managed through.
• Managed Trend Micro Internet Web Security Virtual Appliance (IWSVA) implementation including application control and DLP to consolidate our security platform resulting in cost savings.
• Provided web application vulnerability scanning and reporting to internal web development and customer-facing web development teams utilizing Acunetix website vulnerability scanning.
• Led the organization’s efforts to improve security configuration and patch management. Created a vulnerability reporting system using Tenable Security Center that accommodated individual infrastructure team detailed.
• Provided engineering support to patching teams to correct operational issues with Microsoft SCCM, Symantec (Altiris) Endpoint Management, Microsoft WSUS and Shavlik patching systems. Provided security engineering.

Chicago, IL, US

• As the sole Security Operations Engineer, I improved the overall security of Grant Thornton enterprise systems.
• Significantly improved the firm’s Credant (Dell) encryption system. Implemented major version and policy changes. Expanded the encryption system to support mobile devices and port blocking, which allowed the firm to.
• An early innovator of Malwarebytes Enterprise reporting and endpoint protection, which helped reduce the firm’s incident response needs to malware by 80%.
• Managed the replacement of McAfee Antivirus with HIPS endpoint with Microsoft System Center endpoint security protection to 5000 endpoints and servers firmwide. The enhanced rootkit and registry tampering protection in.
• A lead member of the Systems Management team involved in escalated security and non-security issue resolution.
• Maintained Microsoft patching systems and reporting. Improved the process and coordination of implementing Microsoft Windows updates to servers and desktops, which resulted in improved patch testing and deployment.

Chicago, IL, US

• Supervised 17 IT support professionals in Midwest and East Coast offices supporting 1600 US staff.Recipient of the first Grant Thornton IT values award.
• Strong mentorship of staff interpersonal, business and technical skills resulted in team members being sought after by other infrastructure teams.
• Known for excellent interview skills, continued to assist with new IT support staff interviews after assuming my security engineering role with the Systems Management team.
• Improved staff efficiency by developing numerous processes that helped streamline support staff service and project efforts.
• Worked closely with line of business leadership, IT leadership and IT Infrastructure teams to ensure excellent support services.

Chicago, IL, US

Managed the daily operations of the Help Desk Coordinator and LAN Administrator in the Minneapolis office and was responsible for all office IT needs.Improved the IT purchasing process and changed vendor selections to take advantage of significant cost reduction. Implemented tracking and control of software and hardware assets.Solved countless technical.

US

Managed the daily operations of a four-person PC support help desk. Assigned to the position to turn around the help desk, which suffered from low morale and disorganization.The help desk supported the hardware and software needs of 450 staff enterprise wide.Increased the effectiveness of the help desk by mentoring, coaching and training help desk analysts.

US

Reported to the CIO in this newly created position to lead new technology initiatives. Responsibilities included research and strategic planning.Led strategic technology assessments for CIO and IT management creating an environment that was conducive to leveraging new technology.Developed a corporate Intranet solution using Microsoft technology..

US

Provided corporate and remote site divisional IT support services.

Arlington, Virginia, US

Active Duty Deployment - US Army Reserves, 452nd Combat SupportSouthwest Asia Service Medal, National Defense Service MedalPrior Active Duty - 101st Airborne, 426 S&T, Ft CampbellWar Veteran