Thrishna K Palakath Email & Phone Number

• Extensive knowledge in various domains - Retail, Insurance (P&C, Life, Healthcare) and Banking; brief experience in CRM(SAP & Salesforce)• Knowledge of automation test tools/framework using Selenium-Java, BDD-Cucumber, Cypress; build tool Jenkins and Maven, code management and repository tools like GitHub and SVN• Leading and coordinating with teams across onshore and offshore, including third party supplier/vendor teams • 8+ years of experience in leading and managing teams up to a team size of 40• Strong experience in leading offshore delivery, defining and driving test strategies Achievements• Worked with the client leadership team to devise enterprise Software Quality Management(SQM) standards and best practices, which was implemented across all the projects• Driving automation initiatives, driving KPIs, testing metrics and identifying areas of process improvements• Core group member involved in transitioning of a large sized project from waterfall to agile• Have been involved in transformation program for clients – T&M to Managed services• Participated in creation and reviews of RFPs (Request for Proposal) for test projects• Worked on creation of multiple technical collaterals (case studies and blogs)• Part of internal audit team ensuring compliance of testing artefacts with defined benchmarks• Worked with HR teams as the resource management POC for large accounts – coordinating the lateral and internal recruitments• Strong relationship management skills - active listening skills, empathy & inter-personal skills to foster positive relationships with internal & external stakeholders • Robust project-management, problem-solving, and conflict-management skills