Thy Tran Email & Phone Number

Chantilly, Virginia, United States

• Labor tracking and food cost analysis. • Starting with 5% food cost variance to standard. Now 2.5%.• Cash management and safe verification.• Ensured a pleasant environment for customers.

Tysons Corner

Inspired by sustainable, seasonal, and natural ingredients, Pokeworks believe responsibly-sourced food is important even in fast food. As a supervisor, I often assisted in the training of new staff, introduced sales strategy to newcomers and observe their practice in addition to suggestive selling of limited promotional items daily.

Falls Church, Virginia, United States

Dedicated to front end customer service and back of house inventory support and quality assurance.Assisted HBC manager in comparing on floor inventory against inventory count listed in the store's system.Ensured invoice correctly reflect delivered inventory from warehouse twice a week. Performed weekly calculation of variance to standard of sales and costs to maintain controllable profit.Compiled monthly financial statements/reports to be delivered to the assistant store manager. Followed instructions to move and create displays as provided by corporate every week.Created system wide pricing changes as directed by corporate or according to store specific needs.

• Took orders using modern POS systems.• Modified orders according to customer’s demands.• Checked for food accuracy and delivered it to tables.• Kept facility stocked up and clean during and after hours.• Practiced in up-selling products in an effective manner.

Bachelor Of Business Administration - Bba, Accounting And Business/Management

Education record

Activities and Societies: Asian Honor Society, Japanese Honor Society, Orchestra.