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Tiffany Dawson is a Owner, Mary Kay at Convergys. They possess expertise in time management, customer service, microsoft office, outlook, microsoft excel and 29 more skills.
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Customer Service RepresentativeConvergys May 2011 - PresentProvide stellar customer service to OnStar customersRoute customers to their desired destinationsPerform vehicle diagnosticsExplain the OnStar navigation system to customers Transfer calls to the proper departments within OnStar as neededPerform downloads of vehicle minutes and explain minute packagesVerify and modify credit card information -
OwnerMary Kay Sep 2002 - Present
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Home Save Counselor/Intake SpecialistNaca, Inc Jan 2011 - Apr 2011Organized information needed by members in various populations in order to assist with possible home modificationsSpoke to the member and counseled them on necessary budgetary cut backs for lifestyle changes in order to save their homeCounseled depressed members by ensuring that the requests for modifications will be enforcedUtilized an internal database that linked the proper information provided from the customer Cross referenced internet sources such as Freddie Mac And Fannie Mae -
Home Save Counselor/Intake SpecialistNaca, Inc Jan 2011 - Apr 2011Organized information needed by members in various populations in order to assist with possible home modificationsSpoke to the member and counseled them on necessary budgetary cut backs for lifestyle changes in order to save their homeCounseled depressed members by ensuring that the requests for modifications will be enforcedUtilized an internal database that linked the proper information provided from the customer Cross referenced internet sources such as Freddie Mac And Fannie Mae -
Preschool Lead TeacherSunsetwood Academy Jan 2010 - Jan 2011Oversaw the daily instruction of the classroom Documented the daily attendance and meals served Prepared lesson plansSanitized the area in accordance with the state of North Carolina guidelinesProblem solved misunderstandings between the children Documented all accidents that occurred and dealt with them accordinglyTaught the students simple painting, drawing, and songs
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Preschool Lead TeacherSunsetwood Academy Jan 2010 - Jan 2011Oversaw the daily instruction of the classroom Documented the daily attendance and meals served Prepared lesson plansSanitized the area in accordance with the state of North Carolina guidelinesProblem solved misunderstandings between the children Documented all accidents that occurred and dealt with them accordinglyTaught the students simple painting, drawing, and songs
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Daycare OwnerTcd Care Dec 2007 - Dec 2009Oversaw the operation of an in home daycarePerformed daily handwriting exercises and transported children to the library for story time Transported a child from school to TCD Care after school and assisted with homeworkAccounted for the monies received by parents and inputted them into a Microsoft Word folderDocumented the necessary meals served to the children and distributed the outcomes to the local child care agency for reimbursement from the state of North CarolinaCommunicated with vendors in regards to purchasing debit card machinesPrepared the appropriate childcare resource paperworkInterviewed potential employees for hire and posted regulationsRecorded children's daily activities on observation sheets Adhered to the state of North Carolina's sanitation requirementsConducted emergency fire drill evacuations and recorded the necessary outcomesWrote the rules and regulations to be enforced in an understood contract to parentsExperienced in the resolution of irate children and customers
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Daycare OwnerTcd Care Dec 2007 - Dec 2009Oversaw the daily instruction of the classroom Documented the daily attendance and meals served Prepared lesson plansSanitized the area in accordance with the state of North Carolina guidelinesProblem solved misunderstandings between the children Documented all accidents that occurred and dealt with them accordinglyTaught the students simple painting, drawing, and songsInterviewed potential employees for hire and posted regulationsRecorded children's daily activities on observation sheets Adhered to the state of North Carolina's sanitation requirementsConducted emergency fire drill evacuations and recorded the necessary outcomesWrote the rules and regulations to be enforced in an understood contract to parentsExperienced in the resolution of irate children and customers
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Administrative AssistantThe International Business Machines Corporation Aug 2006 - Dec 2007via email, instant messaging, and internet communication Scheduled conferences, conference calls, set up of conference rooms, travel, and monitored calendars for the principalsAnswered a multi line telephone systemOrdered office supplies and performed other duties as assignedPrepared Federal Express packages for shipment
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Administrative AssistantThe International Business Machines Corporation Aug 2006 - Dec 2007via email, instant messaging, and internet communication Scheduled conferences, conference calls, set up of conference rooms, travel, and monitored calendars for the principalsAnswered a multi line telephone systemOrdered office supplies and performed other duties as assignedPrepared Federal Express packages for shipment
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Administrative AssistantManpower, Inc Aug 2006 - Dec 2007
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Substitute TeacherPrince George'S County Schools Mar 2003 - Jun 2006Assisted in the schools counselors office with the necessary files for students testing and evaluationsInputted student's attendance into the school database Utilized teacher lesson plans in a classroom setting Monitored the flow of traffic in the cafeteria and kept order
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Document Management TechnicianUs Treasury Mar 2002 - Mar 2003Typed and inputted the necessary case information needed to reference the specific pleading or correspondenceAssembled binders with the appropriate bates labeling and numbering informationPrepared pleading information with the correct exhibits, motions, and interrogatory dataCross referenced and modified hard copied documents with database images Organized and filed court recordsAssisted with tort claim issuesDownloaded antitrust legal documentsSKILLSExperienced with Microsoft XP, Microsoft Word, Excel, Lotus Notes, Microsoft Outlook, WordPerfect, and Deltek -
Document Management TechnicianUs Treasury Mar 2002 - Mar 2003Typed and inputted the necessary case information needed to reference the specific pleading or correspondenceAssembled binders with the appropriate bates labeling and numbering informationPrepared pleading information with the correct exhibits, motions, and interrogatory dataCross referenced and modified hard copied documents with database images Organized and filed court recordsAssisted with tort claim issuesDownloaded antitrust legal documentsSKILLSExperienced with Microsoft XP, Microsoft Word, Excel, Lotus Notes, Microsoft Outlook, WordPerfect, and Deltek -
ContractorLabat Anderson, Inc Mar 2002 - Mar 2003• Typed and inputted the necessary case information needed to reference the specific pleading or correspondence• Assembled binders with the appropriate bates labeling and numbering information• Prepared pleading information with the correct exhibits, motions, and interrogatory data• Cross referenced and modified hard copied documents with database images • Organized and filed court records• Assisted with tort claim issues• Downloaded antitrust legal documents
Tiffany Dawson Skills
Tiffany Dawson Education Details
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Criminal Justice
Frequently Asked Questions about Tiffany Dawson
What company does Tiffany Dawson work for?
Tiffany Dawson works for Convergys
What is Tiffany Dawson's role at the current company?
Tiffany Dawson's current role is Owner, Mary Kay.
What is Tiffany Dawson's email address?
Tiffany Dawson's email address is ti****@****kay.com
What is Tiffany Dawson's direct phone number?
Tiffany Dawson's direct phone number is +124047*****
What schools did Tiffany Dawson attend?
Tiffany Dawson attended Dallas Baptist University.
What skills is Tiffany Dawson known for?
Tiffany Dawson has skills like Time Management, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Social Networking, Data Entry, Telephone Skills, Customer Satisfaction, Lotus Notes, Distribution Center Operations.
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Tiffany Poletti
Greater Madison Area8us.qbe.com, juno.com, blackplanet.com, yahoo.com, aol.com, blackplanet.com, us.qbe.com, arrowheadgrp.com1 (800) 5XXXXXXX
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Tiffany Dawson ✨
Lakeville, Ma3wmph.com, yahoo.com, wish.org2 1561809XXXX
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