Tiffany Dawson

Tiffany Dawson Email and Phone Number

Owner, Mary Kay @ Convergys
Tiffany Dawson's Location
Charlotte, North Carolina, United States, United States
Tiffany Dawson's Contact Details
About Tiffany Dawson

Tiffany Dawson is a Owner, Mary Kay at Convergys. They possess expertise in time management, customer service, microsoft office, outlook, microsoft excel and 29 more skills.

Tiffany Dawson's Current Company Details
Convergys

Convergys

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Owner, Mary Kay
Employees:
941
Tiffany Dawson Work Experience Details
  • Convergys
    Customer Service Representative
    Convergys May 2011 - Present
    Provide stellar customer service to OnStar customersRoute customers to their desired destinationsPerform vehicle diagnosticsExplain the OnStar navigation system to customers Transfer calls to the proper departments within OnStar as neededPerform downloads of vehicle minutes and explain minute packagesVerify and modify credit card information
  • Mary Kay
    Owner
    Mary Kay Sep 2002 - Present
  • Naca, Inc
    Home Save Counselor/Intake Specialist
    Naca, Inc Jan 2011 - Apr 2011
    Organized information needed by members in various populations in order to assist with possible home modificationsSpoke to the member and counseled them on necessary budgetary cut backs for lifestyle changes in order to save their homeCounseled depressed members by ensuring that the requests for modifications will be enforcedUtilized an internal database that linked the proper information provided from the customer Cross referenced internet sources such as Freddie Mac And Fannie Mae
  • Naca, Inc
    Home Save Counselor/Intake Specialist
    Naca, Inc Jan 2011 - Apr 2011
    Organized information needed by members in various populations in order to assist with possible home modificationsSpoke to the member and counseled them on necessary budgetary cut backs for lifestyle changes in order to save their homeCounseled depressed members by ensuring that the requests for modifications will be enforcedUtilized an internal database that linked the proper information provided from the customer Cross referenced internet sources such as Freddie Mac And Fannie Mae
  • Sunsetwood Academy
    Preschool Lead Teacher
    Sunsetwood Academy Jan 2010 - Jan 2011
    Oversaw the daily instruction of the classroom Documented the daily attendance and meals served Prepared lesson plansSanitized the area in accordance with the state of North Carolina guidelinesProblem solved misunderstandings between the children Documented all accidents that occurred and dealt with them accordinglyTaught the students simple painting, drawing, and songs
  • Sunsetwood Academy
    Preschool Lead Teacher
    Sunsetwood Academy Jan 2010 - Jan 2011
    Oversaw the daily instruction of the classroom Documented the daily attendance and meals served Prepared lesson plansSanitized the area in accordance with the state of North Carolina guidelinesProblem solved misunderstandings between the children Documented all accidents that occurred and dealt with them accordinglyTaught the students simple painting, drawing, and songs
  • Tcd Care
    Daycare Owner
    Tcd Care Dec 2007 - Dec 2009
    Oversaw the operation of an in home daycarePerformed daily handwriting exercises and transported children to the library for story time Transported a child from school to TCD Care after school and assisted with homeworkAccounted for the monies received by parents and inputted them into a Microsoft Word folderDocumented the necessary meals served to the children and distributed the outcomes to the local child care agency for reimbursement from the state of North CarolinaCommunicated with vendors in regards to purchasing debit card machinesPrepared the appropriate childcare resource paperworkInterviewed potential employees for hire and posted regulationsRecorded children's daily activities on observation sheets Adhered to the state of North Carolina's sanitation requirementsConducted emergency fire drill evacuations and recorded the necessary outcomesWrote the rules and regulations to be enforced in an understood contract to parentsExperienced in the resolution of irate children and customers
  • Tcd Care
    Daycare Owner
    Tcd Care Dec 2007 - Dec 2009
    Oversaw the daily instruction of the classroom Documented the daily attendance and meals served Prepared lesson plansSanitized the area in accordance with the state of North Carolina guidelinesProblem solved misunderstandings between the children Documented all accidents that occurred and dealt with them accordinglyTaught the students simple painting, drawing, and songsInterviewed potential employees for hire and posted regulationsRecorded children's daily activities on observation sheets Adhered to the state of North Carolina's sanitation requirementsConducted emergency fire drill evacuations and recorded the necessary outcomesWrote the rules and regulations to be enforced in an understood contract to parentsExperienced in the resolution of irate children and customers
  • The International Business Machines Corporation
    Administrative Assistant
    The International Business Machines Corporation Aug 2006 - Dec 2007
    via email, instant messaging, and internet communication Scheduled conferences, conference calls, set up of conference rooms, travel, and monitored calendars for the principalsAnswered a multi line telephone systemOrdered office supplies and performed other duties as assignedPrepared Federal Express packages for shipment
  • The International Business Machines Corporation
    Administrative Assistant
    The International Business Machines Corporation Aug 2006 - Dec 2007
    via email, instant messaging, and internet communication Scheduled conferences, conference calls, set up of conference rooms, travel, and monitored calendars for the principalsAnswered a multi line telephone systemOrdered office supplies and performed other duties as assignedPrepared Federal Express packages for shipment
  • Manpower, Inc
    Administrative Assistant
    Manpower, Inc Aug 2006 - Dec 2007
  • Prince George'S County Schools
    Substitute Teacher
    Prince George'S County Schools Mar 2003 - Jun 2006
    Assisted in the schools counselors office with the necessary files for students testing and evaluationsInputted student's attendance into the school database Utilized teacher lesson plans in a classroom setting Monitored the flow of traffic in the cafeteria and kept order
  • Us Treasury
    Document Management Technician
    Us Treasury Mar 2002 - Mar 2003
    Typed and inputted the necessary case information needed to reference the specific pleading or correspondenceAssembled binders with the appropriate bates labeling and numbering informationPrepared pleading information with the correct exhibits, motions, and interrogatory dataCross referenced and modified hard copied documents with database images Organized and filed court recordsAssisted with tort claim issuesDownloaded antitrust legal documentsSKILLSExperienced with Microsoft XP, Microsoft Word, Excel, Lotus Notes, Microsoft Outlook, WordPerfect, and Deltek
  • Us Treasury
    Document Management Technician
    Us Treasury Mar 2002 - Mar 2003
    Typed and inputted the necessary case information needed to reference the specific pleading or correspondenceAssembled binders with the appropriate bates labeling and numbering informationPrepared pleading information with the correct exhibits, motions, and interrogatory dataCross referenced and modified hard copied documents with database images Organized and filed court recordsAssisted with tort claim issuesDownloaded antitrust legal documentsSKILLSExperienced with Microsoft XP, Microsoft Word, Excel, Lotus Notes, Microsoft Outlook, WordPerfect, and Deltek
  • Labat Anderson, Inc
    Contractor
    Labat Anderson, Inc Mar 2002 - Mar 2003
    • Typed and inputted the necessary case information needed to reference the specific pleading or correspondence• Assembled binders with the appropriate bates labeling and numbering information• Prepared pleading information with the correct exhibits, motions, and interrogatory data• Cross referenced and modified hard copied documents with database images • Organized and filed court records• Assisted with tort claim issues• Downloaded antitrust legal documents

Tiffany Dawson Skills

Time Management Customer Service Microsoft Office Outlook Microsoft Excel Microsoft Word Social Networking Data Entry Telephone Skills Customer Satisfaction Lotus Notes Distribution Center Operations Fax Invoicing Deposits Shipping Skin Care Cash Supplies Call Center Ticket Sales Payments Bindery Word Order Entry Quotes Typing Inbound Outbound Checking Receiving Billing Courteous Excel

Tiffany Dawson Education Details

Frequently Asked Questions about Tiffany Dawson

What company does Tiffany Dawson work for?

Tiffany Dawson works for Convergys

What is Tiffany Dawson's role at the current company?

Tiffany Dawson's current role is Owner, Mary Kay.

What is Tiffany Dawson's email address?

Tiffany Dawson's email address is ti****@****kay.com

What is Tiffany Dawson's direct phone number?

Tiffany Dawson's direct phone number is +124047*****

What schools did Tiffany Dawson attend?

Tiffany Dawson attended Dallas Baptist University.

What skills is Tiffany Dawson known for?

Tiffany Dawson has skills like Time Management, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Social Networking, Data Entry, Telephone Skills, Customer Satisfaction, Lotus Notes, Distribution Center Operations.

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