HealthyWage is a healthcare company that designs and implements health incentive programs and contests. The company is noted for pushing public discussion on health incentive issues, and for launching programs that use cash prizes, financial commitment and positive peer pressure to achieve weight loss results at the corporate and consumer levels.

• Lead Generation: Research prospective clients and companies through tools like LinkedIn Sales Navigator, Insideview and more; Use these tools to create a company profile based on my research and update the CRM accordingly. Exceed goals to schedule qualified, hot leads for myself and other sales personnel• Sales duties: Manage time effectively between webinars and follow-up with prospects, while building rapport, presenting services, handling objections and managing all negotiations; close above goal on a monthly basis• Marketing duties: Design and update compelling media materials, emails and website content to help drive traffic and effectively support the sales team based on market research

• Reported directly to the National Sales Manager while providing data to enhance the efficiency of team's weekly activity and presenting solutions for open opportunities.• Managed a team covering a seven state territory and established goals for quality assurance, daily coaching and motivation, and monitored individual sales plans. After the plans were implemented, performance improvement plans were utilized.• Worked closely with Human Resources to creating and update job descriptions, complete interviews and administer performance evaluations• Handled all escalated customer service calls while planning and executing sales training as well as conducted regular team meetings.• Worked closely with our Marketing Department on special targeted projects, trade show design and setup, website additions, promotions, lead nurturing and tracking, effective email marketing and internal incentives.• Other duties included: Testing stability of our online ordering and Collection Development tool, communicated with other departments, and managed the department budget.

•Managed a large team of agents, to include: Quality assurance, daily coaching and motivation, tracked attendance and sales of each agent, handled all supervisor calls/customer complaints, worked cohesively with IT personnel to fix computer/network issues•Trained all new hires, to include but not limited to: ACC orientation, Direct Wines orientation, product knowledge, sales techniques, pronunciations, computer skills, and all other tools to ensure their success

• Assisted customers in home decorating by using both consultative and suggestive selling on products to best meet their needs; while upselling extras to give the customer the best experience possible, and to meet the stores goals, while building customer rapport. • Preformed various administrative tasks including: Shipping/receiving, Reporting/billing, and maintaining up to date customer and inventory records. • Continuously maintain management’s standards of stores overall appearance.• Daily operational duties including: cash handling, POS system, creating smart inventory layout, and securing store

• Specialize in fire restoration, as well as water, mold, lead, asbestos and sewer clean-up/abatement, across the state as well as travel on different occasions to other states.• Sold the homeowners on products and services that not only fit their needs but the needs of my company or the insurance company. • Part of a team that restored structure and contents to new condition as quickly as possible to get families back into their homes.• Worked with insurance companies to insure families got reimbursed for all that was lost during the disaster.• Systematically cleaned homes from ceiling to floor using appropriate products to clean and protect damaged areas. Owner’s possessions were inventoried, catalogued, and stored. Upon project completion, belongings were placed in their original locations.• After restoration was completed; aided in rebuild including, but not limited to: hanging sheetrock, tiling, kitchen rebuild, and construction clean-up.

• Nightly cleaning of Bangor Savings Banks and R H Fosters locations.• Nightly duties included: Trash pick-up, bathrooms, vacuuming, occasional carpet and floor care, above and beyond basic cleaning including specialty detailing, and securing client’s facilities. • Team leader duties included: Management over my own facilities, keeping an inventory of supplies, covered shifts when necessary, nightly check in with Operations Manager, nightly check in with all team members out in the field, addressed any/all complaints from clients in all bank branches and took action as I saw fit, all while keeping good relationships with clients.