Tiffany Idle Email & Phone Number

Remote

Remote

Provided critical Technical Operations and System Administration support for Dynamics 365 Finance & Operations, Corporate RedDox, and the associated downstream applications and reporting systems utilized by Flight Centre Americas corporate travel consultants.

Montvale, New Jersey, United States

Remote

Greater Denver Area

• Manage all aspects of a fast-paced travel agency specializing in boutique corporate travel for SMEs, including developing a business plan, annual budgeting, recruitment and hiring, training, account management.
• CRM for large accounts including scheduled and ad hoc reporting, quarterly account savings reviews, and quarterly profile reviews.
• Represent Corporate Traveler operations on the project team for a $35MM global initiative to… Show more
• Represent Corporate Traveler operations on the project team for a $35MM global initiative to replace mid-office accounting systems company-wide. Involved in multiple rounds of system/user testing, creation of end-user.
• Transact an individual portfolio of $1.5MM with 100% client retention while simultaneously focusing on overall health and profitability of the office and mentoring four direct reports.
• Increased total agency sales by $2.2MM and operating profit by 94% from 2015-2016

Greater Boston Area

• Maintained individual $3MM portfolio of high-visibility clients while increasing overall gross margin by 22% year over year
• Mentored and coached tenured agents to eliminate process inefficiencies and maximize use of available resources, resulting in a 65% increase in commission per consultant and 84% increase in total store commission year.
• Hired and developed two travel managers who have since been promoted to Team Leader positions in other offices
• Increased total… Show more
• Increased total agency sales by 48% to $14MM. Increased operating profit by 148%. Show less

Greater Boston Area

+ Managed a $2.4MM portfolio of corporate travel clients while assisting the Team Leader in driving the team focus on increasing profit and maximizing productivity+ Trained and developed novice team members, from onboarding throughout the training process and initial client interactions+ Ensured that team members adhered to One Best Way standards and.

Greater Boston Area

Greater Boston Area

- Manage a portfolio of 290 flight departments and their aircraft with the primary objective of driving gross margin dollars by increasing volume from existing customers.- Build and cultivate customer relationships by working jointly with the internal operations team to identify customer solutions designed to increase operational efficiency and customer.

Greater Boston Area

- Input and monitor all international charter flights from initial booking to flight completion - Execute feasibility checks on flights to diagnose any potential issues and suggest potential alternatives when necessary- Work cross-functionally, and within demanding deadlines, alongside multiple operational departments in order to provide a world class.

- Managed 130+ owner accounts, and act as a leader of a five-member team- Served as liaison between aircraft owners and all other cross-functional partners- Ensured that all aspects of the trip go flawlessly and exceed owner expectations, while building lasting relationships with clients- Analyzed daily flight deviations to identify opportunities for.