Tiffany Craft Email & Phone Number

Remote

• Created and managed operational processes and practices that drive efficiencies, sales, and organization.• Established, trained, and managed a new Operations department to standardize process, alleviate long-term organizational issues, and fill dangerous gaps in compliance.• Co-operated a team responsible for the successful integration of a new organization-wide ERP system. • Managed a team of 20+ direct and indirect reports in locations throughout the United States.• Partnered closely with Sales, IT, Finance, HR and Payroll to achieve goals and solve multi-departmental issues.• Supported HR, IT, and Payroll by performing hands-on tasks to ensure the organization’s success. • Provided monthly and quarterly reports to track and monitor team’s and company’s growth.

Charlotte, North Carolina Area

**ACQUIRED BY NSC JUNE 2020**• Developed an Operations model to be rolled out company-wide, resulting in a new Operations department.• Hired, trained, and managed a team of 8 responsible for facilitating rapid growth within the company.• Managed current processes while implementing new ones to ensure accuracy and viability of new methods focused on improving simplicity, flexibility, and efficiency of Operations.

Charlotte, North Carolina

6 Month Contract• Provides support as back-up for incoming calls. • Handles confidential personal documents in a professional method to complete spreadsheets and paperwork as requested. •Communicates verbally and in writing with associates regarding job and immigration status while updating personnel files and the HR team. •Provides general administrative duties such as scheduling meetings, file management, and any additional tasks as assigned in a timely course.

Charlotte, North Carolina Area

• Provide administrative work as a receptionist by answering phone calls and greeting attorneys and clients. • Maintains an efficient work place by ordering supplies, scheduling conference rooms and running errands.

Charlotte, North Carolina Area

•Provide customer service as a case manager by answering phones, updating clients.