Manager Information Systems
Current• Pandemic preparation of IT hardware and execution of strategy. o Anticipated potential pandemic situation in January 2020. Had IT team prepare existing spare laptops and desktops ahead of employee evacuations. Entire staff was remote by March 31.• Support and training of non-news personnel during pandemic work from home situationo Coached IS team in changing their mindset on how they provide user support during a WFH scenarioo Had my team members join in on department meetings once per month to provide IT visibility and provide opportunities for Q&A and possible training. • Q2 and Q3 of 2019 WTHR was sold to TEGNA. I transitioned WTHR technology services and administrative points to TEGNA.o Created inventories of contracts, licensing, AD accounts and serviceso Coordinated transition dates for migrating from old domain to new domain.o Implemented new technology security standards by effectively communicating to the staff.o Trained users in using new Service Now support portal • Managed the technology divestiture of WTHR from Dispatch Printing Company. Created a technology portfolio to aid in the transition of support contracts, e-mail migration, Microsoft licensing; negotiation of new WAN and Phone solutions; development and implementation of new border security scheme. o Investigated replacement VoIP providers. New service reduced annual cost by 40%o Converted from MPLS to local Internet provider reducing internet access cost by 60%• Developed a comprehensive network assessment and gained approval for a remediation strategy o New IT architecture including wiring, switching and routing hardwareo New secure Wi-Fi system o Improved security with managed hardware, increased bandwidth and eliminated bottlenecks• Provided remote support for Olympic news crews in Sochi, Rio de Janeiro and PyeongChang. • Created and executed strategy for relocating newsroom to spare studio, demolition of old newsroom technology.
