My previous role as a leader in the Veterans Benefits Administration was to inspire and guide my team to deliver benefits to our nation’s Veterans in a timely and accurate manner. I have a wealth of experience in leading and mentoring others, and I am proficient in monitoring, tracking, and evaluating organizational objectives. I work well under pressure and adversity while keeping a positive attitude and using analytical and interpretive skills to achieve management goals and objectives. I take pride in implementing new initiatives and ensuring high performance.

Determined eligibility of benefits sought by analyzing claims, interpreting pertinent laws, regulations, and procedures, and reviewing and examining evidence.

Represented at-risk veterans in claims review process including outreach, training, and advocacy.