Directed operations for 74 stores in the Midwest, Southwest, and Southeast markets, totaling $343 million in FY10 revenue. Drove P&L performance of all financial aspects, including sales, payroll, supplies, and travel. Strategically planned, directed and oversaw 11 prototype remodels, new market expansions (21 locations), and new store opening processes to ensure effective training, efficiency, and long-term success. Trained and developed District Managers, District Loss Prevention Managers,… Show more Directed operations for 74 stores in the Midwest, Southwest, and Southeast markets, totaling $343 million in FY10 revenue. Drove P&L performance of all financial aspects, including sales, payroll, supplies, and travel. Strategically planned, directed and oversaw 11 prototype remodels, new market expansions (21 locations), and new store opening processes to ensure effective training, efficiency, and long-term success. Trained and developed District Managers, District Loss Prevention Managers, and Administrative Assistants to support company expectations. Created operational programs, policies and procedures for corporate protocol.  Increased Net Profit Margin 827 bps from 10.26% to 18.53%, due to focus on top line sales increases and bottom line expense control. This was impacted through effective merchandising training, store visitations, expense control follow-up and accountability, and shrinkage controls. 11.3% FY10 Comp Store sales growth; 23.2% FY10 Total Store sales growth Strong execution of store presentation standards and improved partnerships with Planning and Allocation to augment appropriate brand and level presence by market/store. Grew sales by $87 million.  Increased Sales per Hour from 130 to 153 and reduced Sales to Payroll Percent 73 bps from 6.15% to 5.42% through effective execution of strategic scheduling processes with a focus on task management Decreased Shrink 94 bps, which was achieved through effective Shrink Awareness Training, impactful Loss Control Audit training, and strong Loss Prevention partnerships Developed strategic New Store Opening process, as well as remodel procedures, that reduced these processes from 14 days to 10, decreasing pre-opening payroll expenditures by 20% Show less

Drove sales performance and operational deliverables to impact bottom-line performance in the Ohio, Pennsylvania, New York, and New Jersey markets. Developed management talent to deliver sales and bottom-line performance through effective utilization of resources, standards, policies, and procedures. Successfully planned and directed the openings of 26 new store locations Created customer service training programs, merchandising strategies, and an analytical approach to merchandise… Show more Drove sales performance and operational deliverables to impact bottom-line performance in the Ohio, Pennsylvania, New York, and New Jersey markets. Developed management talent to deliver sales and bottom-line performance through effective utilization of resources, standards, policies, and procedures. Successfully planned and directed the openings of 26 new store locations Created customer service training programs, merchandising strategies, and an analytical approach to merchandise departments, categories, brands, and levels. Average store volume increased over 40%.  Consistently led the chain in operational compliance areas through effective training and mentorship programs Developed strong training and development processes, engagement of teams, effective communication, and strategic planning. Achieved the lowest management attrition in the chain 5 out of 7 years. Developed three Store Managers to successful District Manager roles and one Store Manager to Regional Human Resources Manager. Show less

Directed and supported four Assistant Store Managers, eight Department Coordinators, and up to 75 Associates to impact operations and merchandising to facilitate sales and profit growth. Managed increasingly higher volume locations throughout the Ohio market, culminating in 8th highest volume store in the chain. Increased sales volume 46%, through focus on high merchandise presentation standards, strong customer satisfaction, and effective execution of freight processing and flow, as well… Show more Directed and supported four Assistant Store Managers, eight Department Coordinators, and up to 75 Associates to impact operations and merchandising to facilitate sales and profit growth. Managed increasingly higher volume locations throughout the Ohio market, culminating in 8th highest volume store in the chain. Increased sales volume 46%, through focus on high merchandise presentation standards, strong customer satisfaction, and effective execution of freight processing and flow, as well as partnership with Planning and Allocation to augment the appropriate levels and brand assortment.  With focus on driving sales and profit, developed store to highest sales and profit per square foot location in entire chain. Developed four Assistant Store Managers to successful Store Manager roles Achieved a 96% Corporate Audit Score, highest in entire chain Show less

Functioned as both Operations Manager and Merchandising Manager. As Operations Manager coordinated hiring, training, scheduling, shrink controls, auditing and operational compliance. As Merchandising Manager, directed and supported all processing and flow activities, replenishment, and merchandise presentation.

Facilitated both Management and Associate training modules in markets throughout the company in technical procedures and operational processes to drive efficiencies and improve store execution.