Tim K. Email & Phone Number

Canberra, Australian Capital Territory, Australia

Building a Cyber Security program from practically the ground up.Covering K-12 education, Charitable services, Early Learning Centres, Financial Services (CPS234), and managing multiple frameworks (NIST CSF, ISO27001, ACSC Essential 8)

Canberra

Providing Security and Architecture assurance expertise and analysis for clients. Supporting internal staff development and developing internal initiatives.

Canberra, Australian Capital Territory, Australia

Cyber Security engineering support for Australian Government Industry collaboration program focusing on Critical Infrastructure and Operational Technologies

Canberra

Consultant role with a core focus on EDR and SIEM optimisation, design, implementation, and training.Responsible for requirements gathering and refinement, problem analysis, and solution development.

Canberra, Australia

SIEM Detection Rule Analysis & DevelopmentSIEM DeploymentSolution EngineeringCustomer Relationship Management/Development Release Testing Feature Requirement Development Troubleshooting SIEM issues SIEM Tuning Training Delivery

Canberra, Australia

Security Operation Center team Initial triage of security events. SIEM monitoring Denial of Service Mitigation monitoring and actioning (Arbor Networks) Endpoint event investigation

Canberra, Australia

Enterprise supportCore Infrastructure supportVIP supportVendor Liaison Previously known as Lockheed Martin Information Systems & Global Solutions

Canberra, Australia

SMB SupportManaged Services DeliveryInfrastructure ManagementIT SecurityServer SupportDeskside SupportServer deployment

Canberra, Australia

First level support for hardware and software issues alerted to the helpdesk.Onsite IT support for the Canberra office.Administration and support of the client facing corporate applications( Research Management System and GrantsProcessing System.Liaising with vendors for supportWindows Server support and administration.Troubleshooting issues regarding mail transport with the Exchange servers.Supporting the Alcatel IP phone system.Network communication support.Access management to network resources, including Active Directory user accounts (creation, modifications anddeletions), file server share permissions, file NTFS permissions and application specific account creations.

Canberra, Australia

Systems Administrator for Civil IT outsourcing project.Responsibilities:My role was to provide internal IT support for the project, this required supporting variouselements including desktops, laptops, servers, mobile computing devices and Cisco VOIPphones. I was also needed to assist with providing training to users as required for the use ofnew systems or devices.Achievements:Part of the technical team preparing for a new SOE roll-out and network upgrade.Became a mentor for new support cadets

Canberra, Australia

Supporting Small and Medium businesses in the ACT region.Responsibilities:Remote and Onsite support/administration for desktops and servers covering a diverse rangeof systems including Windows, Mac and Linux.Advising customers on hardware and software requirements for planned changes to theirnetworks.Acquisition of IT hardware and software as requested by clients.

Canberra, Australia

AMSA Band 4 (APS 4-5 equivalent)esponsibilities:First level support for hardware and software issues alerted to the helpdesk.Onsite IT support for the Canberra offices.Liaising with vendors for support visits to various offices around AustraliaAccess management to network resources, including Active Directory user accounts(creation, modifications and deletions), file server share permissions, file NTFS permissionsand application specific account creations.Windows Server support and administration.Application Administration and support (IT-centric and in-house applications),Troubleshooting issues regarding mail transport with the Exchange servers.Supporting the IP and digital phones throughout the Canberra office in addition totroubleshooting issues with the phone systems at the remote offices.Network communication support (DNS, DHCP and physical wiring in support of the dedicatednetwork communications team).Technical support to the Purchasing Officer and backfilling purchasing role when required.Primary in-house support contact for the Video Conference equipment installed into themeeting rooms throughout the Canberra office.Achievements:Part of the team conducting a complete SOE upgrade and rollout.Designed the structure of the categorisation system for the helpdesk management software(Unicentre Service Desk) to be implemented during the software upgrade.

Responsibilities:Phone based first level support for internal IT requests and incidents.Assisting general publicenquiries with issues relating to software and services provided by Airservices Australia.Outside of common business hours the helpdesk also was required to function as the SwitchBoard.

Store management duties across multiple stores within franchiseResponsibilities:Shift ManagementStaff TrainingStaff RecruitmentStaff RosteringStock ManagementBanking proceduresAchievements:Increased sales by 90% over 6 months after assuming management of the Kippax storeDelivery DriverResponsibilities:Delivery drivingDough makingTasks as directed by management

Master Of Information Technology, Cyber Security, Gpa 5.67 (Australian System)

Graduate Certificate Of Information Technology, Computer And Information Systems Security/Information Assurance

Postgraduate level coursework degree