CEO/Broker/Agent for The Mitchell Consulting Group. Passion for putting clients first and assisting them with insurance and financial services needs. Proven group management, team building, sales, and staff development skills. Offering health insurance, disability, mortgage protection, IULs, annuities, final expense, and Medicare Supplement.

Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous. Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children.Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect. This could involve children with serious injuries and child fatalities.Interview people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc.Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships.Determine action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours.

Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous. Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children.Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect. This could involve children with serious injuries and child fatalities.Interview people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc.Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships.Determine action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours.

Recommended improved life choices to enhance client outcomes.Assisted social workers with building, coordinating and leading programs delivering high-quality family support.Answered questions and responded to inquiries to deliver a high level of service to patients.Collaborated with social workers to support patients.Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.Educated patients on various resources, services and programs to maximize care.Conferred with clients to discuss options and goals for various services.Supervised visits between children and their parents.

Manage and maintain daily operations for the cellular location located inside of Costco.I am in charge of hiring and teaching/training and counseling new and current employees.I also gather appropriate information for daily reports and up to date live continuous tracking of sales, set sales quotas, as well as motivate my sales team for continued growth of my employees in commission sales and services.Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.Trained employees on additional job positions to maintain coverage of roles at all times.

Managed and maintained daily operations of a Fortune 500 Cellular company.I managed multiple locations as well as help support my District Manager by assisting in all the locations in Austin (14 locations).I also planned and arranged quarterly district meetings as well as hiring and training new managers and employees, mentoring and assisting other managers with inventory counts and distribution for multiple stores, correcting time sheets and approving payroll.I was also responsible for daily and monthly sales goals.I also was responsible to be available for managers' questions and support during my District Managers days off.I was the acting District Manager while The Company split districts looking for a replacement.