•Oversee the operation of an entire ticket sales department, including the servicing of season ticket holders, season and event creation, daily customer service inquires, and game day box office operations.•Develop new targeted ticket sales campaigns that generate increases in all ticketed sports including Men’s and Women’s Soccer, and Men’s Basketball. 2015-2016 year to year sport specific results include: *Men’s Soccer up 151% in season ticket revenue. *Women’s Soccer 250% increase in season ticket revenue; 202% increase in single game revenue. *Sold highest amount of men’s basketball season tickets since 2008; year over year 57% increase in single game revenue.•Oversee the creation and execution of UMKC Athletics strategic marketing plans encompassing game promotions, branding, community outreach, campus engagement, and fan experience.•Lead the ideation process in campaign conception and design execution focused around consistent branding and revenue driven messaging.•Expand social media footprint and provide growth to all platforms creating new revenue generating mediums. *Increase Facebook and Twitter growth rate more than 50% year to year.•Research, prospect, and successfully secure sponsorship agreements with Kansas City metro companies. *Assist in the growth of UMKC Athletics corporate sponsorships with an increase of 242% year to year.•Establish and manage new merchandise revenue streams which resulted from creating a consistent branding initiative amongst UMKC Athletics’ 16 sports.•Analyze market trends and customer purchasing behavior to plan and execute advertising strategies through multi-channel campaigns with an emphasis in digital implementation.•Recruit, train, and manage a staff that includes a marketing assistant, ticketing assistant, department intern, and up to 11 game day student-workers.

•Promoted to Senior Account Executive for superior sales efforts and assisting management with new season, group, and partial-season ticket sales initiatives.•Responsible for renewing current season ticket members with emphasis on cross-selling football, men’s and women’s basketball, men’s and women’s soccer, baseball and softball ticket packages for additional revenue. *Top ranked sales member at USF for men’s and women’s basketball group sales with $20,000-plus in revenue. *Manage an account base of 500-plus season ticket members across all sports responsible for over $600,000 in revenue. *Increase football ticket member renewal percentage 51% year to year.• Manage weekly and monthly group sales reporting for upper management.• Attend university and business community events to promote USF Athletics.

•Generated revenue through group ticket sales with focus on B2B sales, youth leagues, and charitable/civic organizations. *Increased personal group sales revenue by 300% year to year. *Helped lead USF to a ranking of 3rd out of 27 IMGL properties in total group sales for 2013 football season.•Promoted to newly-created position with group sales concentration.•Specialized in theme night implementation, group asset creation, and group sales campaigns.•Assisted management with development of new group assets and experiences to provide new revenue-generating sources.•Direct liaison between all departments to ensure game day asset implementation supporting all group sales.•Coordinated and managed game day events to support the sales process.

•Successfully generated revenue through cold calling, in-person appointments, and networking events.•Sold full menu of ticket options: full and partial season plans, group tickets, corporate and loge suite packages. *Overall $150,000-plus revenue generated for IMG Learfield. *600-plus new football season seats sold. *Over 130 new men’s basketball seats sold. *1,000-plus group tickets sold for: football and men’s basketball seasons.• Expanded existing relationships with clients, creating new sales opportunities.

•Generated revenue through phone and appointment sales of full and partial-season ticket plans. *Generated over $95,000 in season ticket revenue. *Over 100 seats sold between full and partial-season plans. •Daily execution of account services for current and prospective clients.•Represented Tampa Bay Rays through variety of promotional events.

•Supervised up to seventeen box office employees on game-by-game basis.•Managed daily ticket staff scheduling.•Responsible for all daily box office accounting procedures.•Coordinated and fulfilled game day ticket requests including ticket upgrades and relocations.