Tim Williams

Tim Williams Email and Phone Number

PwC partner | Operations Transformation Practice lead | Productivity | BEng(Hons) MBA GAICD @ PwC Australia
australia
Tim Williams's Location
Melbourne, Victoria, Australia, Australia
Tim Williams's Contact Details

Tim Williams work email

Tim Williams personal email

About Tim Williams

20+ years of leadership experience:- British Army Officer (Royal Engineers) including a year at the Royal Military Academy Sandhurst, 7 months in Iraq, an attempt at the Commando course which ended in injury, 4 months in Belize, and two years as the Adjutant of 1 Royal School of Military Engineering- Operational leader with Barclays Bank leading 300+ FTE, following two years on their highly selective global Operations Executive MBA program at Canary Wharf, London. I also chaired the complaints executive committee for the UK Retail Bank.- Consulting partner working across Australia, Asia and the US, after building and training a team to deliver operational transformation / productivity engagements. Currently the lead for the ‘Operations Transformation’ Practice within Consulting for a team of ~150 FTE.Travelled extensively throughout Europe, Zambia, South Africa and Mexico and spent several months living in India (Bangalore) completing research work at the Indian Institute of Science, which was later published. I currently live in Melbourne with my wife and three daughters.A passionate sailor with 25 years of experience, I am a qualified Coastal Skipper and keelboat instructor, completed the 2022 Melbourne to Hobart yacht race, the 2024 Marley Point overnight race, and enjoy sailing / racing in Port Phillip Bay. I am the Vice Commodore for Mordialloc Motor Yacht Club.

Tim Williams's Current Company Details
PwC Australia

Pwc Australia

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PwC partner | Operations Transformation Practice lead | Productivity | BEng(Hons) MBA GAICD
australia
Website:
pwc.com.au
Employees:
5284
Tim Williams Work Experience Details
  • Pwc Australia
    Partner
    Pwc Australia Jan 2021 - Present
    Melbourne, Australia
  • Pwc Australia
    Director
    Pwc Australia Jul 2015 - Dec 2020
    Melbourne, Australia
  • Pwc Australia
    Senior Manager
    Pwc Australia Jul 2014 - Jun 2015
    Melbourne, Australia
  • The Life Again Foundation
    Non Executive Director
    The Life Again Foundation Oct 2021 - Dec 2022
    Melbourne, Victoria, Australia
  • Barclays
    Head Of Complaints Governance
    Barclays Jan 2013 - Mar 2014
    Liverpool, United Kingdom
    Accountable for complaints policy, and risk and control design and effectiveness across the UK branch network, frontline telephony, and dedicated complaint handling teams (c.800 FTE). Managed the business response to a 6 month internal audit into complaints management and addressing root causes.Delivered operational and business reporting, complaint Root Cause Analysis, and chaired the Complaints Executive Committee for the UK retail bank.Led a team of 16 managers and analysts, often briefed the CEO and COO on UK complaints (one of the major priorities for the business), and received a ‘platinum’ recognition award from the CEO.
  • Barclays
    Senior Operations Manager
    Barclays Apr 2012 - Dec 2012
    Liverpool, United Kingdom
    Relocated to Liverpool to lead a complaint handling operation (311 heads) consisting of inbound telephony and back-office complaint handlers. Accountable for all aspects of performance during a period of significant and complex change.
  • Barclays
    Operations Executive Global Mba Program
    Barclays Jun 2010 - Mar 2012
    Canary Wharf, London, United Kingdom
    Admitted to a highly selective global MBA program, based in London. Roles included:Designing and agreeing the Target Operating Model for the remediation of Payment Protection Insurance complaints.Leading a workstream across four business units to identify opportunities to consolidate or align operational processes to enhance customer experience.Shaping and monitoring the supplier management strategy. Led a group-wide 'voice of the supplier’ survey for 850 global suppliers, in six languages.For my MBA dissertation designed a Balanced Scorecard and Strategy Map for a new complaints business, and was awarded a clear distinction grade.
  • British Army
    British Army Officer
    British Army Sep 2002 - May 2010
    United Kingdom And Iraq
    Led 30 soldiers, under fire, in Iraq (Basra) for 6 months where I worked to improve the power transmission network, planned for local infrastructure development works, and helped fortify military bases.Selected to design and lead a 4-week intensive and highly demanding leadership course for junior soldiers. Got part way through the all-arms commando course before suffering an injury, and then moved to the Royal School of Military Engineering as the Operations Officer and then Adjutant, within a training unit of 1,500 personnel. As Adjutant I served as the Commanding Officer’s personal staff officer and line manager for 11 civilian and military staff with accountability for developing and ensuring compliance with organisational policies and procedures; maintaining discipline and ensuring the appropriate application of military law / sanctions (incl overseeing trials and running a small military prison; engaging with judges and lawyers as needed); physical security across multiple military site; incident management and engaging with local emergency services, and officer career development. During this time I also managed local press and supported the palace press office for a visit by Her Majesty The Queen.I left the army as a captain, after my first daughter was born.

Tim Williams Skills

Leadership Risk Management Management Strategy Process Improvement Project Planning Governance Change Management Project Management Business Strategy Business Transformation Military Stakeholder Management Financial Services Business Analysis Business Process Improvement Management Consulting Project Delivery Operations Management Analysis Operational Excellence

Tim Williams Education Details

Frequently Asked Questions about Tim Williams

What company does Tim Williams work for?

Tim Williams works for Pwc Australia

What is Tim Williams's role at the current company?

Tim Williams's current role is PwC partner | Operations Transformation Practice lead | Productivity | BEng(Hons) MBA GAICD.

What is Tim Williams's email address?

Tim Williams's email address is ti****@****ail.com

What schools did Tim Williams attend?

Tim Williams attended Kellogg Executive Education, Australian Institute Of Company Directors, University Of Warwick - Warwick Business School, Royal Military Academy Sandhurst, University Of Bath, Welbeck Defence Sixth Form College.

What are some of Tim Williams's interests?

Tim Williams has interest in Member Of Mensa, Swimming And Tennis, Motorbikes (Advanced Motorcyclist).

What skills is Tim Williams known for?

Tim Williams has skills like Leadership, Risk Management, Management, Strategy, Process Improvement, Project Planning, Governance, Change Management, Project Management, Business Strategy, Business Transformation, Military.

Who are Tim Williams's colleagues?

Tim Williams's colleagues are Alexander Mayo, Mike Irving (Au), Matt Wiadrowski, Reejay Alingcastre, Michael Shurtleff, Nicole Aman, Alisha Jina.

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