Tim Vonachen, Csm, Icp-Apm, Icp-Atf Email & Phone Number

Chicago, IL, US

New Plymouth, ID, US

• Worked as an Agile Coach partnered with 2 additional teams while retaining my previous role's responsibilities as Scrum Master across 3 teams.
• Worked to break down new features that resulted in less complex stories/tasks, more accurate estimations, and a decrease in our sprint rollover by ~15%.
• Instituted "Story Mapping" sessions to help give us more precise target delivery dates that resulted in on-time delivery for 10 of 12 features across my 3 teams in 2023 (50% increase from 2022).
• Provided coaching for a team w/ 15 in-progress features which helped them pare down their WIP to 2 features.
• Spearheaded, planned and executed the organization's first Innovation Hackathon that was used to generate new feature ideas and resulted in the production delivery of at least 1 employee sourced feature per yearCreated.
• Managed manual & automated deployments for quick decision making on production bugs.

New Plymouth, ID, US

• Transitioned 4 legacy waterfall software engineering teams to lead with data, embrace a lean mindset, and practice continuous integration during the organization’s Agile transformation
• Coached the teams through predictability improvements and lead to a 30%-50% decrease in cycle time for each team
• Fostered an environment of self-organization which empowered the teams to work collaboratively and led to the team’s velocity increasing by 20% across 5 sprints.
• Analyzed metrics to identify bottlenecks and reduced the production support team’s critical defect resolution time by 60%, from 5 days to 2 days, leading to faster issue resolution and improved product quality.
• Built out a POC team that validated our new architectural design and led to the business assigning 6+ teams to work on the new program initiative.

London, England, GB

• Guided 3 legacy waterfall software engineering teams into agile delivery which allowed the business to release new versions to production every 2-3 months instead of every 10-12 months.
• Rapidly advanced through 4 promotion tiers from Analyst I to Consultant V.
• Oversaw multiple product life cycles across all phases and successfully launched 20+ web & mobile products into production.
• Successfully managed client relationships and worked with 10 cross-functional Fortune 500 client teams across multiple industries including; financial services, banking, law, fire safety, consumer products.
• Conducted 100+ discovery, usability, and validation research sessions to capture the voice of the customer which lead to only prioritizing work that generates the highest amount of customer or business value.
• Led product focused training centered on agile methodologies and developed 40+ new hires into client delivery roles.

London, England, GB

• Created, implemented, and managed the project Quality Assurance Plan.
• Created and implemented QA Test Plans & SOPs.
• Tested functionalities prior to each release on each tier (QA, Stage, and Production).
• Conducted testing of the product to be compliant with technical specifications and policy requirements.
• Identified necessary teams to successfully complete the Test Phase.
• Developed Master Test Plan & Strategy by identifying appropriate test techniques and tools that ensure product quality and test completion.

Chicago, IL, US

• Exceeded my yearly quota in 2011 & 2012 while increasing my book value from $236,000 to $470,000 through the acquisition of new business.
• Won a spot on the Vice Presidents Club Trip in 2011 & 2012.
• Managed a client base of 50+ active accounts.
• Oversaw accounts receivables/account payables for direct client base.
• Made an average of 50 cold calls per day.