Tim Vonachen, Csm, Icp-Apm, Icp-Atf Email & Phone Number

Chicago, Il, Us

New Plymouth, Id, Us

Worked as an Agile Coach partnered with 2 additional teams while retaining my previous role's responsibilities as Scrum Master across 3 teams.• Worked to break down new features that resulted in less complex stories/tasks, more accurate estimations, and a decrease in our sprint rollover by ~15%.• Instituted "Story Mapping" sessions to help give us more precise target delivery dates that resulted in on-time delivery for 10 of 12 features across my 3 teams in 2023 (50% increase from 2022).• Provided coaching for a team w/ 15 in-progress features which helped them pare down their WIP to 2 features.• Spearheaded, planned and executed the organization's first Innovation Hackathon that was used to generate new feature ideas and resulted in the production delivery of at least 1 employee sourced feature per yearCreated a direct line of communication between the delivery teams and stakeholders to ensure everyone’s aligned on customer and business goals.• Managed manual & automated deployments for quick decision making on production bugs.• Facilitated Scrum ceremonies, including, Stand-up, Sprint Planning, and Retrospective, Backlog & Roadmap Refinement, Sprint Planning, Weekly Status Report meeting, Sprint Demos, Retrospectives, and Story Mapping.

New Plymouth, Id, Us

Transitioned 4 legacy waterfall software engineering teams to lead with data, embrace a lean mindset, and practice continuous integration during the organization’s Agile transformation• Coached the teams through predictability improvements and lead to a 30%-50% decrease in cycle time for each team• Fostered an environment of self-organization which empowered the teams to work collaboratively and led to the team’s velocity increasing by 20% across 5 sprints.• Analyzed metrics to identify bottlenecks and reduced the production support team’s critical defect resolution time by 60%, from 5 days to 2 days, leading to faster issue resolution and improved product quality.• Built out a POC team that validated our new architectural design and led to the business assigning 6+ teams to work on the new program initiative.

London, England, Gb

Guided 3 legacy waterfall software engineering teams into agile delivery which allowed the business to release new versions to production every 2-3 months instead of every 10-12 months.• Rapidly advanced through 4 promotion tiers from Analyst I to Consultant V.• Oversaw multiple product life cycles across all phases and successfully launched 20+ web & mobile products into production.• Successfully managed client relationships and worked with 10 cross-functional Fortune 500 client teams across multiple industries including; financial services, banking, law, fire safety, consumer products, agriculture, and marine industries.• Conducted 100+ discovery, usability, and validation research sessions to capture the voice of the customer which lead to only prioritizing work that generates the highest amount of customer or business value.• Led product focused training centered on agile methodologies and developed 40+ new hires into client delivery roles.• Responsible for training 40+ new hires on agile methodologies and coaching them on how to foster client relationships which allowed them to transition seamlessly into client-facing roles.• Prioritized product backlog using WSJF (Weighted Shortest Job First) to maximize value delivery, focusing on user stories with the highest combined user and business impact.

London, England, Gb

Created, implemented, and managed the project Quality Assurance Plan.• Created and implemented QA Test Plans & SOPs.• Tested functionalities prior to each release on each tier (QA, Stage, and Production).• Conducted testing of the product to be compliant with technical specifications and policy requirements.• Identified necessary teams to successfully complete the Test Phase.• Developed Master Test Plan & Strategy by identifying appropriate test techniques and tools that ensure product quality and test completion.• Created the test case documents according to the Master Test Plan & Strategy.• Facilitated the triage of defects and assisted in defect investigation and escalation.

Chicago, Il, Us

Exceeded my yearly quota in 2011 & 2012 while increasing my book value from $236,000 to $470,000 through the acquisition of new business.• Won a spot on the Vice Presidents Club Trip in 2011 & 2012.• Managed a client base of 50+ active accounts.• Oversaw accounts receivables/account payables for direct client base.• Made an average of 50 cold calls per day.