Tim Webb Email & Phone Number

Bemidji

Bemidji, Mn.

• Responsible for the development of circulation plans and the day to day operations of the circulation department.
• Dedicated to retaining and increasing the number of publication subscribers.
• Coordinate with various people and departments including Editing, Production, Advertising and Customer Service.
• Evaluate the results of marketing campaigns, sampling initiatives, customer retention programs and trade show events.
• Use Marketing information and analysis to improve and adapt marketing strategies.
• Responsible for recruiting, contracting and working with delivery contractors within our distribution radius.

Blackduck, MN

• Ensured sales orders are created and processed on time following the contract review.
• Verified orders for accuracy and completeness (pricing, quantity, lead times, etc. against quotes). Responded to customers' verbal and/or written requests, including order acknowledgements, lead times, revisions etc.
• Effectively navigated the Customer Relationship Management tool (CRM) for the use of quoting, sales orders, policies and procedures and product specifications.
• Provided logistical support to ensure the effective flow of the production process and delivery of products to the end customer.
• Collaborated with Marketing and Sales Account Managers to facilitate new marketing campaigns.
• Learn and remain knowledgeable in the production process and engage in technical discussions with customers.

Bemidji, MN

• Analyzed new projects and current business functions to identify potential systems related issues and opportunities and facilitated implementation of fixes.
• Presented data analysis reports to all levels of the customer and internal management teams (fulfillment, safety stock, inventory turns, quality and forecast accuracy).
• Oversaw and facilitated all aspects of projects from inception to conclusion.
• Reacted quickly to customer situations and ensured necessary actions were taken to resolve the issues.
• Evaluated customer forecast analysis and made recommendations for internal and customer inventory planning.
• Generated gross profit margin analysis by customer division, product category, and product life cycle with recommendations for re-quotes, and pricing adjustments.

Greater Minneapolis-St. Paul Area

• Effectively oversaw and managed day to day operations and activities of three strategic accounts.
• Established ship dates for new orders based on current lead times by verifying machine and material availability and weighing other constraints.
• Monitored customer orders, from the initial order entry through the shipment.
• Gathered a surplus of detailed material specifications and material application requirements from customer, and accurately submitted to our estimating department.
• Managed return goods authorization process according to internal procedures and assured proper credit is given to the customer.
• Maintained an open flow of communication with sales staff, internal and external customers, thus, ensuring the best possible service to all our clients.

B.S., Business Administration (2011) Marketing Emphasis

Studied Business, Marketing and Finance

B.S., Criminal Justice 1994

Studied psychology, sociology and criminal justice