Tim West Email & Phone Number

Alessandria, It

Bel Air, Maryland, United States

I provide solutions for Steam, Air & Hot Water products and services to Government, Industrial, Institutional, Schools, Universities, Hospitals, Hotels, Food & Beverage Processing Plants, Chemical Refineries, Pharmaceutical Processing Labs, Commercial Building MRO, Mechanical Contractors for all phases of new construction and repair or replacement of systems and components in the eastern half of Maryland to include all counties bordering the Chesapeake Bay.Responsibilites include:• Serve my customers by identifying their needs and engineering applications of products, equipment, and services to fit those needs.• Identify current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.• Provide product, service, or equipment technical and engineering information by answering questions and requests.• Establish new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.• Prepare cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel.• Determine improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.• Gain customer acceptance by explaining or demonstrating cost reductions and operations improvements.• Submit orders by conferring with technical support staff and costing engineering changes.• Develop customer’s staff by providing technical information and training.

Forest Hill, Maryland, United States

Wholesale sales of plumbing products to trade customers. Responsible for Counter & Inside sales duties as well as Counter display merchandising & stocking. Duties also included;• Work with outside sales associates to grow assigned account base and service accounts more effectively. • Source and procure materials in a cost effective and timely manner. • Prepare and negotiate job quotes.• Follow-up on outstanding job quotations, orders, backorders, and outstanding purchase orders.• Coordinate logistics for deliveries.• Provide accurate information on pricing, current and future inventory and logistical capabilities to customers.• Provide customers with information about new products, services and promotional offerings.

Catonsville, Md

I facilitated water mitigation , removal, cleaning services for commercial & residential customers after water damage occurs from catastrophic plumbing failures & overflows. I am responsible for 3 crews of certified technicians. We proudly served the greater Baltimore area. I present consultative solutions to client problems based on a needs assessment and follow up during production to ensure that jobs stay on schedule and on budget. I was instrumental in securing several large key accounts by utilizing rapid response to client emergencies and providing superior customer service. Generated referrals from existing clients and leads in my assigned area to increase sales volume and revenue. Certified Water Extraction Technician

Laurel, Md

B2B Sales Through Heavy Cold Calling on Business Owners. I work with small & large businesses to help them protect themselves against unusually high Utility Bills by locking in to a Commercial Flat Rate Protection Plan for their Gas & Electric Services.

Washington D.C. Metro Area

I helped Business Owners improve their bottom line by providing State of the Art Touch Screen P.O.S. System solutions for all types of merchants backed up by professional installation, on- site training and "Best in Class" 24/7 Customer Service as well as a full range of Merchant Services such as; Payment Processing, Credit Card Terminals, Electronic Cash Registers, Mobile Payment Devices, ATMs and much more.Harbortouch is a leading national supplier of point of sale (POS) systems, serving thousands of businesses across the nation. The company offers an unprecedented “free” program that supplies a full-featured POS system to restaurants and retail businesses with no up-front costs. Professional installation and onsite training are included with every order and award winning "Best in Class" customer service and technical support are available 24 hours a day, seven days a week. In addition to offering state-of-the-art POS systems, Harbortouch also delivers a full range of merchant services 800-201-0461

Beltsville, Md

Wholesale sales of plumbing products to trade customers. Responsibilities included; Commercial Fixture & equipment quotations on bid work to plumbing sub- contractors. I completed an average of 1000 quotes per year & also responsible for the majority of the new construction job quotes for the Balt/ Wash region. I spent 8 months on the sales counter in one of the most high- volume regional distribution centers in the country.

Greenbelt, Md

B2B Sales- Supplemental Benefits. Pursue new accounts through heavy cold- calling on Principals and Business Owners. I Help businesses with a service that directly impacts their bottom line. I am responsible for; Presenting product programs to decision makers, Closing, Facilitate benefit program implementation briefings, presenting products to employees in a dynamic group setting, compile spreadsheets for payroll depts., Account set- up, and Filing claims.

Columbia, Md

Retail sales of high end plumbing products to trade and end user customers. Responsible for design and sales of custom shower systems, plumbing fixtures in a high- volume showroom environment. Was the #1 Showroom Sales Consultant the majority of the time I was there.

I represented an agency with major plumbing lines as a Territory Manager for the state of Maryland. I was responsible for servicing existing accounts and pursuing new business opportunities. My core responsibilities consisted of; Establishing new accounts interested in displaying and selling our products, establishing accounts with the respective manufacturers, Installing pre- fabricated displays, Maintaining adequate literature levels, Training showroom staff in product knowledge, training plumbers in proper troubleshooting and repair procedures, Conducted warranty- related service calls, resolved warranty related issues including inspection and approval of defective material for returns.

Landover, Md

I represented a Medium- sized Interior Remodeler, Silestone Distributor, and Stone Fabricator soliciting Residential Renovations and Countertop Sales in the Washington area. I visited prospective client jobsites, Completed survey forms and worksheets to assess client needs/ wants, established budgetary goals for proposed projects, Prepared field drawings, Developed Layout Plans to ensure the accuracy of Rendering 3-D drawings via 20- 20 and final success of Renovation Projects, Researched costs of Labor and Materials. Compiled Scope of Work Proposal based on specified products and application- specific job conditions. I was responsible for then purchasing the correct products, scheduling work, overseeing installations to maintain high quality control standards, up sell/ change orders, punchlist compliance, and finally collecting any and all payments due.