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Tim Wilkerson Email & Phone Number

Account Manager at McLeod Software
Location: Birmingham, Alabama, United States 12 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Account Manager
Location
Birmingham, Alabama, United States
Company size

Who is Tim Wilkerson? Overview

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Quick answer

Tim Wilkerson is listed as Account Manager at McLeod Software, a with 395 employees, based in Birmingham, Alabama, United States. AeroLeads shows a matched LinkedIn profile for Tim Wilkerson.

Tim Wilkerson previously worked as Customer Advocate/Technical Product Expert at Biohorizons and Travel Support Manager at Landing. Tim Wilkerson holds Bachelor'S Degree, Bible And Theology from Southeastern Bible College.

Company email context

Email format at McLeod Software

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McLeod Software

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Profile bio

About Tim Wilkerson

Experienced Customer Service Representative with a demonstrated history of working in varying industries. Skilled in Customer Relations, Coaching, Team Building, and Management.

Current workplace

Tim Wilkerson's current company

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McLeod Software
Mcleod Software
Account Manager
Birmingham, AL, US
Website
Employees
395
AeroLeads page
12 roles

Tim Wilkerson work experience

A career timeline built from the work history available for this profile.

Customer Advocate/Technical Product Expert

Current

Birmingham, Alabama, United States

- Functions as primary order processor and order intake person via multiple channels of order receipt which include the phone, e-mail, BioHorizons online store, VSR orders from sales team, EDI and fax.- Interact and develop strong working relationship with field sales team to promote and maintain current and consistent communication- Assist and advise customers requiring technical assistance

Jan 2023 - Present

Travel Support Manager

Birmingham, Alabama, United States

- Set up travel stay reservations for members and employees within Landing.- Worked amongst the team and properties to ensure a smooth reservation.

Aug 2022 - Oct 2022

Member Resolutions Advocate

Birmingham, Alabama, United States

• Resolved member issues through cases/service requests in Salesforce within provided KPIs using various forms of communication (Phone, Text, Chat, & Email Requests).• Deescalated elevated member issues/complaints with swift resolution times.• Collaborated with 3rd party vendors and providers to facilitate mutually beneficial solutions.• Communicate with independent contractors within the company to ensure completion of scheduled tasks.

Dec 2021 - Aug 2022

Inbound Support Specialist

Birmingham, Alabama, United States

• Strived for first call resolutions for member issues/concerns to prevent escalation

May 2021 - Dec 2021

Inbound Service Representative

•​Retained customers and de-escalated calls with effective conflict resolutions skills.•​Met inbound customer needs while maintaining strict performance and sales targets.

Dec 2020 - May 2021

Outbound Sales Representative

Birmingham, Alabama

•​Updated records with all interactions and customers transactions.

Jul 2019 - Dec 2020

Client Account Manager

Birmingham, Alabama

•​Answered customers' questions about products, prices, and availability via phone and email.•​Satisfied customers through efficient payment processing and delivery coordination

Sep 2018 - Jun 2019

Customer Account Specialist

Birmingham, Alabama

•​Gathered information from customers to analyze, interpret, and address needs.

Jul 2017 - Aug 2018

Training Manager

Birmingham, Alabama

•​Optimized training programs with retrospective evaluations of training course success combined with employee and instructor feedback.

Aug 2016 - Jul 2017

Front Line Manager

Birmingham, Alabama Area

•​Developed forward-thinking training programs based on current and expected business demands.• Onboarded, trained, and oversaw instructors handling classroom and on-the-job training.

Feb 2016 - Aug 2016
Team & coworkers

Colleagues at McLeod Software

Other employees you can reach at biohorizons.com. View company contacts for 395 employees →

2 education records

Tim Wilkerson education

Bachelor'S Degree, Bible And Theology

Southeastern Bible College

High School Diploma, High School Diploma

Springville High School
FAQ

Frequently asked questions about Tim Wilkerson

Quick answers generated from the profile data available on this page.

What company does Tim Wilkerson work for?

Tim Wilkerson works for McLeod Software.

What is Tim Wilkerson's role at McLeod Software?

Tim Wilkerson is listed as Account Manager at McLeod Software.

Where is Tim Wilkerson based?

Tim Wilkerson is based in Birmingham, Alabama, United States while working with McLeod Software.

What companies has Tim Wilkerson worked for?

Tim Wilkerson has worked for Mcleod Software, Biohorizons, Landing, Avadian Credit Union, and Ebsco Industries, Inc..

Who are Tim Wilkerson's colleagues at McLeod Software?

Tim Wilkerson's colleagues at McLeod Software include John Greenham, Welles Richardson, Mariana Kunzler, Marcia Curro, and Sylvia Njoroge.

How can I contact Tim Wilkerson?

You can use AeroLeads to view verified contact signals for Tim Wilkerson at McLeod Software, including work email, phone, and LinkedIn data when available.

What schools did Tim Wilkerson attend?

Tim Wilkerson holds Bachelor'S Degree, Bible And Theology from Southeastern Bible College.

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