Timothy Burdon Email & Phone Number

Remote, United Kingdom

Marlow

Assisted in the merging of Professional Services across Avecto, Bomgar and BeyondTrust.Helped to develop new delivery process.Overseeing successful delivery of implementations across the EMEA region.Developing an international team, with personnelle in Germany, France and the UK.

Marlow, Buckinghamshire, United Kingdom

Building and training an international team of implementation consultants and technical account managers.Developing and monitoring best practice implementation processes.Working with senior executives to ensure my team is contributing to the company's goals.As a member of the Global Leadership Team I helped influence policy across the organisation and.

Marlowe

Improving customer experience through the provisioning of high quality professional services across EMEA.Ensuring Bomgar customers maximise their investment through targeted consultancy services.Managing large Bomgar deployments for Enterprise Customers throughout the EMEA region.Acting as the technical account manager for Enterprise customers throughout.

Independent ICT Consultancy Specialising in:Open Source CRM/Outcome Tracking SystemsCloud ComputingDatabase DesignICT Needs AnalysisSolution Architecture

Advised the organisation on all matters pertaining to their use of ICT.Developed and implemented a number of strategies to assist the organisation in their work. This included the development of the following solutions: An extranet/intranet written using Microsoft Windows Sharepoint Services, A website CMS system using Joomla to allow members of the.

This was completed during a sandwich year at university. I obtained the position by writing to the Chief Executive after discovering that the organisation's ICT infrastructure was causing them difficulties and the support provided by their existing contractor was inadequate.The role involved analysing the organisation's existing ICT systems and reporting.