Tim Cox Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Florida, United States

As the Lead Project Engineer on our project team, I work on the forefront of new technologies, evaluating, documenting, and implementing these innovations both internally and for our clients. Additionally, I serve as the top-tier technical support resource for the project team and managed teams, as needed.Responsibilities:- Evaluate and implement new advanced-level products and services for iVenture at the direction of the executive team, deploy them into trial and production environments, define standards, and document the processes (50%).- Execute advanced Citrix (or other VDI platform) and advanced-level client projects as assigned (30%).- Manage and maintain Citrix shared platforms and automated Citrix services from the iVenture Cloud (10%).- Assist with escalations and problem resolution for the project team (10%).- Train team members and provide technical guidance on new and existing network technologies.- Work remotely (70% from our office) and onsite (30% at our local client locations).Key Metrics:- Project completion (timelines and budget hours).- Documentation standards.- Utilization hours.

Jacksonville, Florida Area

As a Sr. Project Engineer, I design, implement, and support advanced Windows server, application, and network technologies. I also assist with project scope development and migrate data and server applications.Responsibilities:- Design, install, and support Microsoft Windows server technologies (including the latest Windows Server OS), related server applications, and virtualization technologies.- Configure network equipment, including switches, firewalls, and routers.- Perform system and network migrations, managing all aspects of data and application migrations for networks with 10-250 users.- Organize and execute server, application, and data migration projects, ranging from 2 days to 8 weeks.- Regularly interact with team members and clients on technology design and planning, project scopes, iVenture accepted practices, and issue resolution.- Possess deep knowledge of one or more specialized technologies, such as messaging, databases, Citrix, virtualization, etc.Key Metrics- Project completion (timelines and budget hours)- Ticket SLAs- Documentation standards- Billable hours

Jacksonville, Florida Area

Design and implement advanced Windows server, application, and network technologies. In addition, assist with project scope development and project management. This position requires solid technical depth with Windows servers and applications, and migration procedures.ResponsibilitiesDesign and install Microsoft Windows server technologies (Server 2008 R2/2012), related server applications, and virtualization technologies.Configure network equipment (switch, firewall, routers)Interact with team members and clients regularly on technology design and planning, project scopes, iVenture accepted practices, and issue resolutionManage expectations through a project life-cycle to ensure a successful implementation.

Jacksonville, Florida Area

Designs, implements and supports advanced Windows server, application, and network technologies. In addition, assist with project scope development, technical team guidance, and resolve complex issues escalated from inside teams. This position requires solid technical depth with Windows servers and applications, and migration procedures.ResponsibilitiesDesign, install, and support Microsoft Windows server technologies (Server 2008 R2/2012), related server applications, and virtualization technologies.Configure network equipment (switch, firewall, routers)Troubleshoot advanced server and network issues escalated from the team, determine root cause and resolveInteract with team members and clients regularly on technology design and planning, project scopes, iVenture accepted practices, and issue resolutionTrain team members and provide technical guidance on new and existing technologiesCollaborate with Account Manager and vCIO for opportunities identification

Jacksonville, Florida Area

Responsible for ensuring the day to day technology needs of assigned clients are met with friendly, happy and helpful service! Oversee a team of 6 - 12 engineers and provide technical leadership, project management and technical escalation to their team.Responsibilities:Work with the team to make sure IT service is fast, friendly and efficientProvide management and technical escalation to team membersManage schedules, service ticket queues, time sheets and projectsConsult with team and offer guidance on technology use and best-practicesProvide fast and friendly support to end-users, IT managers, and C-level executives as neededUnending work ethic

Jacksonville, Florida Area

Designs, implements and supports advanced Windows server, application, and network technologies. Assist with project scope development, migrate data and server applications, and resolve complex issues escalated from our teams.Fast-paced, detailed driven, eager to learn IT professionals with a focus on great customer service to both our staff and external clients.ResponsibilitiesDesign, install, and support Microsoft Windows server technologies (Server 2008 R2/2012), related server applications, and virtualization technologiesPerform system and network migrations, owning all aspects of data and application migrations for 10-250 user networks.Configure network equipment (switch, firewall, routers)Troubleshoot advanced server and network issues escalated from the team, determine root cause and resolveInteract with team members and clients regularly on technology design and planning, project scopes, iVenture accepted practices, and issue resolutionTrain team members and provide technical guidance on new and existing technologiesOrganize and execute server, application and data migration projects, ranging from 2 days – 8 weeks

Jacksonville, Florida Area

Support Windows server technologies and handles Tier 2 escalations from our help desk. Utilize experience with current Windows server and desktop technologies, virtualization platforms, and provide fast and friendly customer support.ResponsibilitiesSupport Microsoft Windows server technologies (Server 2008 R2/2012) operating systems, Exchange, DNS and Active Directory, and virtualization platforms.Monitor performance of Windows server and server applications, identify root-cause and resolve issues.Monitor network performance and resolve issues such as internet bandwidth problems, ISP issues and firewall / router changes.Provide Tier 2 desktop and application support, including new user setups, line of business application support, and hosted application support.Produce, maintains and update technical documentation.Typical Week: 30% Windows server support, 50% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings

- Responsible for any and all technology related services for each of the various city service departments. - Server,desktop,VOIP, and networking support are only a few of my daily responsibilities. - Budget management and planning for future technology needs. All while being the only Information Technology employee for the entire city.

Rock Island, Illinois

- Responsible for supporting Fidlar software on county government record management offices server infrastructure.- Responsible for setup and monitoring of backup systems and recovery of important data as needed.- Onsite and remote installation of new servers and migration from old servers.- Assisted with internal IT systems maintenance and managment

East Moline, Illinois

- Supporting a large geographic area of John Deere dealers and their dealer management systems.- Break-fix support and learning new technologies were my primary tasks.- Virus/Malware investigation and cleanup

Bs, Information Systems Technology

Bachelor'S Degree Prerequisites, Computer Science & Electronics Managment