Tim O. Email & Phone Number

San Francisco, Ca, Us

Costa Mesa, California, Us

Baltimore, Md, Us

•Conducted testing and troubleshooting for various software remotely and onsite to maintain operational readiness.•Planned and implemented complex internet and intranet applications on multiple platforms.•Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.•Developed programs to integrate and update software products and improve system compatibility.•Determined compatibility with various software by developing modification and integration programs.•Created patches and solutions to fix bugs in existing applications.•Managed quality assurance program, including on-site evaluations, internal audits.•Investigated and addressed system issues to enhance usability and improve functionality•Documented business workflows for stakeholder review.•Designed quality assurance parameters for human resource data sets, reports and metrics.•Analyzed SAP transactions to build logical business intelligence model for real-time reporting needs.

Roseland, New Jersey, Us

• Manage the semi-monthly payroll • Reassign Salesforce cases to HR employees• Provide employee training for time and attendance system and related payroll policies and procedures• Maintain user roles and profiles, security settings• Conduct weekly New Hire Orientation in French and English • Administer and monitor the company’s Salesforce Application• Database management using Salesforce.• Prepare, coordinate, and manage employees’ health benefits in ADP Global View • Provide bilingual administrative support to employees by phone and e-mail in French and English • Data Entry for promotion, transfer, salary change, termination • Load lead lists and database information timely and accurately for multiple business units• Implemented new year-end bonus compensation project • Provide 1st tier of support for employee questions • Regularly processed and audit payroll and benefits data • Resolve escalation by working closely with HR Business Partners• Assist HR Business Partners in Leave Of Absence process using ADP system (AAPS)• Process Termination letter and severance packages in all 50 states of the United States. • Generate report from HRIS System (global View)

• Provided administrative support for various departments• Conducts research and gathers documentation in order to compile comprehensive reports. • Prepared and assembled media kit for marketing department• Established and maintained electronic record management

Master Of Science - Ms, Information Systems

Bachelor Of Science (B.S.), Business Administration And Management, General

Health Information Management

High School Diploma