Dynamic Agile Scrum Master with 7+ years of proven success in managing, implementing, and monitoring teams that assure quality and efficiency. I enjoy public speaking and am invigorated by challenges and continuous improvement. I leverage my diverse background in refined customer service and mental health, including using my understanding of human behaviors to motivate and direct my peers to function to the best of their possible ability. In addition, I use my experience of empathy and communication to motivate eagerness within teams to continually improve, adapt, perform, and deliver at their peak. A key strength is my instinct to lead; I empower teams to create their Agile mindset through coaching in self-management, cross-functionality, and optimal planning. I am highly disciplined and motivated to follow proven and efficacious methods of managing complicated problems. I value creativity when problem-solving by thinking out of the box to find new and innovative solutions.I add value to an organization by building a positive culture of support that increases retention, productivity, teamwork, and communication. In addition, I foster a professional and inviting atmosphere for others to thrive with elements of balance, humor, and respect. Highlights of my resume and skillset include:I showcase my ability to think quickly, appropriately identify requirements, and break down tasks into manageable action items.I improved team communication by guiding and coaching teams on improving cross-functional communication while evaluating high tension situations. Impact teams by promoting Scrum values of Commitment, Focus, Openness, Respect, and Courage.I cultivate collaborative partnerships to bring strategic business goals to life. I am a strategic and analytical thinker who sees big pictures, instrumental in analyzing operational processes to identify inefficiencies, recommend improvement initiatives, and deploy solutions. As a professional, I am dedicated to contributing to the organizations' strategic initiatives by bringing projects through Life Cycle, including requirements gathering, creating project plans and schedules, managing budget, and facilitating project execution, deployment, and closure. I am recognized by leadership to improve, modify, and streamline workflows and processes for internal teams and customers.