In a career now spanning over 35 years, I have woven three threads through a wide variety of industries and business cultures:- Process Improvement (business process optimization, Six Sigma, SaaS implementations and others)- Project Management- Technical WritingCareer stints include 8+ years of independent consulting, where I focused on helping small-to-medium sized companies realize the benefits of SaaS and process improvement programs, manage and optimize operations and productivity, improve efficiency and minimize waste.Other career stints include 8+ years in high-tech and a continuing string of corporate and independent writing endeavors.About me:- Operations/Project manager with a flexible and solution-driven approach to work tasks/projects/responsibilities.- Conscientious and effective leader, highly focused on work flow optimization, cost-cutting, quality, training and profit improvement.- Creative, resourceful and personable manager with excellent analytical, organizational and team-building skills.- Detail-oriented with current and well-developed technical and communications abilities.- Professional experience in a variety of business sectors and environments, including: High Tech/Computers, Data Management, Information Technology and Services, Manufacturing, Industrial Chemicals, Medical Devices, Publishing, Construction/Housing and Public Safety/Hospitality.Core competencies and experience with:- SaaS design, implementation and training (Quickbase, NetSuite, Salesforce)- Six Sigma/Lean- Business process analysis and improvement- Data analysis and management- Technical writing/proposal management- Staff training, coaching and mentoring- Budgeting and ForecastingSpecialties: Sales Operations, Business Operations, Process Improvement, Change Management, Business Requirements Gathering and Analysis, SaaS Implementation, Project Management. Additional experience in Data Management, Sales, Technical Writing and Training.