Timothy Walker Email and Phone Number

•Responsible for coordinating equipment orientation/software installation and implementation at client facilities•Responsible for application orientation and training for staff and management•Windows Systems Administration / Windows 2003 Server / SQL Management •General Networking Knowledge (Ethernet, Frame Relay, DHCP and TCP/IP)•Provided Application Software Support (Installation and Support of Hilton Applications) and Onsite Project Management•Completed property site surveys advising ownership and management on cabling, system network requirements and IT Brand Standards.

•Responsible for coordinating equipment orientation/software installation and implementation at client facilities•Responsible for application orientation and training for staff and management•Windows Systems Administration / Windows 2003 Server / SQL Management •General Networking Knowledge (Ethernet, Frame Relay, DHCP and TCP/IP)•Provided Application Software Support (Installation and Support of Hilton Applications) and Onsite Project Management•Completed property site surveys advising ownership and management on cabling, system network requirements and IT Brand Standards.

Project Management for Property Management Installations

Contracted to the Hilton Hotels Corporation•Responsible for equipment orientation and implementation at client facilities•Responsible for application orientation and training for staff and management•Windows Systems Administration / Windows 2003 Server / SQL Management •General Networking Knowledge (Ethernet, Frame Relay, DHCP and TCP/IP)•Provided Application Software Support (Installation and Support of Hilton Applications) and Onsite Project Management•Completed property site surveys advising ownership and management on cabling, system network requirements and IT Brand Standards.

Responsible for guest and administrative functions for this new 104-room property. Interviewed, hired, trained, and managed staff including, Front Desk personnel, Housekeeping and Night Audit. Chosen by the Management Company to be on the opening staff of two additional new property openings. •Developed a Gracious Hospitality Standards manual for all Departments and a Welcome packet for new employees.•Responsible for rate and inventory management and systems administration.

Responsible for all guest functions for this 225-room property. Interviewed, hired, trained, and managed staff including, Front Desk personnel, Bell Services, and Night Audit. Directly involved with strategic revenue planning on a daily, weekly, monthly, and annual basis.•Responsible for systems administration (SCO Unix, Windows 95).•Implemented several action plans to increase Guest Satisfaction and decrease complaints.•Assisted with a complete renovation and Brand Change.

Responsible for all Guest functions for this 100-room resort property. Interview, hired, trained, and managed staff including Front Desk Personnel and Night Audit. •Attended Holiday Inn Worldwide Guest Service Manager Training Program, Dec. 1994.•Attended Encore computer software training class, Aug. 1994.•Responsible for the handling of guest billing inquiries.•Appointed to a Managerial Task Force Position at the Parliament House Hotel - Birmingham, AL, a 223 Room Hotel. (3 Months)

•Went to work with the Walt Disney World Co. on a Career Start Program in Sept. 1990. (1 Year Program)•Had extensive motivational and communications training.