Tim Spaulding Email & Phone Number

Newton, NJ, US

Warren, NJ

Engineer Lead Analyst (VP) - Citi Architecture & Engineering - Global MessagingMicrosoft Exchange Server 2016 & 2019Strong scripting skills configuring, building and auditing the Messaging platform.Strong skills monitoring via Microsoft System Center Operations Manager 2012 R2Created Citi End-User Experience platform performing synthetic transactions.

545 Washington Blvd, Jersey City, NJ

Enterprise Messaging

Warren, NJ

• Primary role is to rollout Microsoft Exchange 2010 infrastructure design to production, supporting operations issues and migration from Exchange 2007 to new Exchange 2010 infrastructure.
• Work with various stakeholders as we move through the project lifecycle.
• Review Exchange 2010 infrastructure design.
• Experienced with Windows 2012, 2008 R2 and previous version.
• Supported Active directory and VMWare as services supporting the Citi’s Exchange environment.
• Test and develop roll out plan of move to physical environment.

Parsippany, NJ

• Subject Matter Expert for Global Messaging’s hygiene environments collaborating with clients and company teams to architect, implement and maintain enterprise solutions involving multiple technologies.
• Subject matter expert [SME] ensuring key elements are in place to support the services in production; Microsoft Exchange 2003, Build and implementation process, change management, Proofpoint Antispam/Antivirus.
• Support operations and project delivery impacting the internet email and monitoring supporting the global messaging environment of 600+ servers providing 99.99% availability.
• Ensure committed service level and operational level targets for Messaging’s hygiene services.
• Championed Pfizer’s ITIL global service support processes.
• Manages the MSP Sustained Engineering team, ensuring that document and knowledge management processes and performance are compliant and continuously improved.

Parsippany, NJ

• Tier 3 Support for enterprise messaging environment. Operations and engineering support implement and maintain enterprise solutions involving multiple technologies.
• Consistently exceeded performance levels on annual performance reviews.
• Designed and implemented the global monitoring of the Messaging environment of the 400+ Corporate Messaging servers utilizing NetIQ AppManager, Microsoft Operations Manager 2005 / 2007 and HPIM.
• Responsible for standards and policy implementations as per corporate change management (ITIL) specifications for “qualified” messaging environment.
• Implemented planning, testing and documenting Disaster Recovery procedures developed in conjunction with Microsoft “DRIVE” program and Messaging counterparts in Europe and Asia.
• Developed and implemented global test/lab environment for application, upgrade and patch rollout testing.

Parsipany, NJ

• Sr. Exchange Engineer responsible for day-to-day operations of the enterprise messaging system (100,000+ users).
• Responsible for operations and systems supporting day-to-day operations of messaging environment.
• Enforced managed standards, policies, and protocols; initiated and coordinated corrective actions resulting in 99.9% availability.
• Acted as a liaison with business units, IT peers, internal customers and senior management on messaging issues.
• Received award for contribution to quick problem resolutions.
• Participated and lead annual 3-day disaster recovery testing exercises.

Pinebrook, NJ

• Systems and Network Administrator responsible for day to day operations: server, network, messaging and end user support. Responsible for data center operations. Member of the team responsible for implementation of.
• Planned and migrated datacenter operations from New Jersey headquarter to Beaverton, Oregon.
• Developed and implemented separation plan of network and messaging environment.
• Established auditing. Setup procedures to automatically notification.
• Developed/supported Corporate Security and Internet access policies and procedures.
• Implemented a centralized MS Exchange 5.5 environment.

Course Work, Accounting And Finance

Education record