Tim Davis Email & Phone Number

San Dimas, Ca

As the Senior Business Analyst, I work with the Ontellus Operations and Integrations Teams, to consolidate reporting across all Onellus Business Units into a unified reporting workflow. I provide analytical and data focused support for the ongoing merge of database into the unified Tableau dashboard system, as well as serve as the primary Crystal Reports resource for the San Dimas Business Unit.

Pomona, Ca

As Supervisor of the SIRUS Billing team, I over see the billing for all of the Ontellus Business unit formerly referred to as Second Image National. My team bills invoices for completed Records Retrieval and Subpoena Services. I love this job, because it allows me to marry my knowledge of operations and reporting, in order to lead our team in finding more effective and reliable methods of billing our clients.

Pomona, Ca

In my current position, I focus on improving work flow and system integrations. I write and maintain Crystal Reports as well as SQL data pulls for trending and forecasting purposes, as well as train employees in the use of Confluence (corporate intranet solution), to communicate process and work flow changes across teams and departments.

Charlotte, North Carolina Area

As Client Services Analyst, my primary task was to ensure that all Imagine clients are operating their billing system with more 60% net collections. I identified clients in need of potential help with the latest business intelligence tools, and help implement action plans to increase the profitability of any client who is below this threshold.

Charlotte, North Carolina Area

As a CRM I was responsible for ensuring that my assigned clients were given the tools they need to reach their maximum potential with the Imagine Billing System. I accomplish this through:Regular trouble ticket status callsMonitoring of priority tickets as solutions are researchedQuarterly reviews of available settings and featuresSite visitsClient system workflow performance reviewsAd Hoc user training

Ontario, California

As a Technical Support Rep I provided end user support for the LaserApp form filling software application. This included:Workstation installationTroubleshooting and product support via phone callsDeveloping new form requirements for usersOnline training for usersBroker Dealer Conference attendance for support presence

As outreach coordinator I provided crisis intervention services to K-12 public school students in the Riverside County area of California. Services included:Referrals to relief services for families in needShort term crisis intervention counselling for studentsSuicide and risk assessments for studentsPeer development group sessionProvided court mandated parenting classes for adults

Bachelor Of Science (Bs), Biblical Studies And Christian Ministries Double Major, 3.13

Activities and Societies: Concert Band, Male Choral, Marching Band Resident Advisory, Male Choral: Secretary, Concert Band,

Diploma, High School Deploma, 3.33

Activities and Societies: Varsity Marching Band, Alpha and Omega Varsity Marching Band: Low Brass Section Captain, Alpha and Omega Club.