Innovative, dedicated Volunteer Engagement Manager respected for delivering enhanced volunteer engagement strategies to support non-profit organizations' missions, including the American Red Cross. Proven track record of leading, coordinating, and training volunteers and staff in crisis management best practices. Known as a compassionate, collaborative leader who implements forward-thinking strategies based on emerging technologies to facilitate communication and reduce inefficiencies. Out-of-the-box thinker committed to boosting volunteer and staff retention by strengthening remote collaboration in challenging Covid-19 affected communities.Career Highlights•Provided clear-cut operational solutions to the team affected by Covid-19 by establishing and supporting remote engagement opportunities to meet disaster needs.•Transitioned to a manager role at the American Red Cross after two-years as a General Volunteer. •Enhanced efficiency across the organization to drive workforce engagement by developing and administering dashboards and tools for multiple Training Institutes using prior experience in technology field.•Oversaw entire 1:1 mobile device imitative for all Pre-K through 12th Grade students at Banks County Schools.•Promoted to a Senior role at Apple within three months for cultivating an environment of success through team member engagement strategies.•Brought a 30% increase in matriculation in one year at Piedmont College.