Experienced Business Development and Client Account Director adept at steering high-performing teams and fostering client success within the dynamic UK retail landscape. With over 16 years of industry expertise, I currently lead the Flex and Tactical business unit at CPM UK, a role that demands orchestrating a multi-tiered team structure comprising multiple Account Managers and a Field Sales Team comprising over 400 field sales and merchandising staff.My core focus revolves around optimising client satisfaction, spearheading new business acquisition, and nurturing a motivated team culture that fuels exceptional performance. I am dedicated to maintaining robust client relationships while driving forward our service delivery, ensuring that every aspect aligns with client objectives and contributes to our overarching growth strategy.My time in role has been marked by a strategic approach to team leadership, ensuring my team feel valued and motivated to excel, consequently enhancing our overall service quality. At the core of my responsibilities lies the mission to not only deliver superior client service but also to generate sustained profitability for our parent company, Omnicom.I thrive in cultivating an environment where innovation meets operational excellence, driving continual improvement while embracing evolving market demands. My commitment to driving results and fostering collaborative partnerships underlines my approach to every facet of business management.Seeking to leverage my wealth of experience and leadership skills to drive transformative growth and success within dynamic, client-centric environments.