Tina Wright Email & Phone Number

Carmel, Indiana, United States

Sarasota, Florida

● Build and maintain strong relationships with customers and partners, serving as their primary point of contact for all issues related to our products and services after onboarding has been completed● Assist with triaging customer issues, treating all customers with compassion and listening with an open mind● Serve as the voice of our customers cross-functionally, providing feedback and insights internally● Identify opportunities for growth and expansion within existing clients’ accounts ● Work with colleagues and sales staff to manage priorities and ensure all customer/partner needs are met ● Review and negotiate the renewal of service contracts in order to ensure retention of the customers● Proactively evaluate churn risk & develop plans to assist customer in every way possible to minimize churn● Maintain high level of confidentiality for customer issues and concerns, as well as partner issues and concerns ● Assist with special projects, including extensive research and analysis

Sarasota, Florida

● Provide administrative support to the Chief Legal Officer and Senior Attorneys● Prepare PowerPoint presentations for external partners and internal sales training, as well as other internal projects ● Schedule and maintain calendars for attorneys● Work with colleagues and consultants to manage priorities, and perform entity verification and compliance research● Prepare monthly employee termination and security reports, and termination follow-up correspondence ● Draft and modify business contracts, addenda, confidentiality agreements, and numerous other legal documents● Prepare and monitor high-value subscriber collections and coordinate with outside counsel regarding suits filed and settlement agreements● Maintain high level of confidentiality for legal matters and projects within the firm● RightSignature administrator for all legal documents disseminated

Dallas, Texas

• Provide administrative support to the President of a Global Division for all Life Science Practices for an International publicly held company of over 7,000 employees globally• Prepare PowerPoint presentations for client meetings and pitches, as well as board meetings and internal projects• Make all travel arrangements for extensive national and international travel• Prepare and reconcile complex expense reports using Concur• Schedule and maintain calendar for an extremely busy executive, including multiple global calls, meetings and frequent travel across the globe• Work with colleagues and clients of all levels to manage needs, assisting or redirecting when appropriate• Prepare reports and maintain distribution lists for multiple monthly reports, using Excel, SharePoint, and Salesforce• Assist in tracking “Must Win Opportunities”, ensuring win strategies have been added and databases remain updated consistently• Maintain high level of confidentiality for clients and projects within the firm

Dallas/Fort Worth Area

• Provide personal and professional administrative support for two Executive Directors, as well as their family members, for a privately owned family office• Coordinate all travel arrangements for extensive national and international travel, including working directly with private jet services. • Assist with planning private parties, coordinating with vendors, maintaining guest lists, etc.• Schedule and maintain calendars, including personal and professional events• Manage donations to charitable organizations, and attendance and levels of sponsorship for various charitable events

• Provide personal and professional administrative support to the Chairman/CEO for privately held company of approximately 4,000 employees• Previously supported Sr VP of HR and CFO in addition to Chairman/CEO• Prepare and transmit highly confidential information while maintaining discretion and confidentiality• Schedule and maintain complex calendars for senior executives• Make all travel arrangements for extensive travel • Coordinate meetings and special events, assisting with meals, entertainment, guest lodging, transportation, etc., as required• Create PowerPoint presentations for various meetings • Prepare and reconcile expense reports• Maintain organizational charts for Corporate office and all divisions and functions• Responsible for hiring and supervising Receptionist, as well as managing all back-up support

• Personal Assistant to President and Senior Managing Principal• Prepared and reconciled expense reports• Made travel arrangements and coordinated meetings• Prepared contracts, proposals, letters, and numerous other confidential documents• Coordinated new and terminated employee procedures • Coordinated all human resource functions, including processing payroll, benefits, etc.• Managed administrative staff of three other admin• Managed daily office functions, including ordering supplies, maintenance requests, etc.• Responsible for planning all social activities for office• Maintained multiple state licenses and NCARB certifications for 3 principals and corporate recognition• Prepared marketing brochures and proposals

• Executive Assistant to President

Education record

Education record