Tina M. Email & Phone Number

Tampa/St. Petersburg, Florida Area

Remote

• Led the full real estate sales cycle while matching clients with top-rated real estate agents across the United States, including AK and HI• Fostered the full cycle of client support from initiation, plan negotiation, and implementation• Consulted with clients to explore needs, share industry expertise, and build relationships, driving sales • Delivered responsive customer service and follow through to ensure smooth processes

Nationwide

• Contracted with several agencies, then matched to those agencies’ clients to represent their brand at an array of events to share product/service knowledge, promote the brand, and generate new leads• Led recruitment efforts nationwide in placing local staff at events including sourcing candidates, conducting interviews, approvals for staffing, collecting employment verification documentation, other necessary backup documentation to complete administrative procedures for onboarding, providing finalist feedback and being on-call during event activations for immediate, remote staff assistance• Oversaw teams of five to ten Brand Ambassadors in-person, managing timecards, and mid-shift breaks in accordance with state labor laws and established agreements with the client• Collected data and produced post-event reporting, including demographics, activities/engagements, feedback on brand from attendees, and list of competitors• Analyzed reports to identify potential process improvements and development of best practices• Product specialist and on-stage presenter for public events and private commercial photoshoots

Houston, Texas, United States

• Served as an Account Manager and primary contact for nearly 290 international clients regarding FSSC 22000, ISO 9001, ISO 14001, and ISO 18001 certifications• Demonstrated resourcefulness in planning assessments in compliance with ANAB and/or UKAS regulations referencing written accreditation or contractual guidelines, internal procedures, amendments, and prior audit reports• Time management skills due to the high-consequence nature of certificate expiration• Maintained international relations with full-time and subcontracted assessors, as well as directly liaised with internal and global support departments to plan client activities, ensure compliance with rules and regulations, and answer questions on contractual issues as appropriate

Houston, Texas, United States

• Calculated software quotes including operating system, maintenance, quote expiry, and discounts• Assisted with contract administration by creating license agreements from purchase orders, invoices and addendums to prior agreements• Managed and maintained the International Tax Department SharePoint website• Researched statute of limitations of several foreign countries for tax filing purposes; pulled invoices from Accounts Payable as support for various tax credits; updated foreign tax rates quarterly; filed sales & use tax monthly and/or quarterly; ran necessary Oracle reports• Submitted expense reports through Ulysse—travel primarily from Brazil, Canada, France, Mexico, Venezuela—liaised with traveler to collect required backup documentation and receipts• Input various foreign entities’ financial information into TaxStream platform for tax provisions• Input and corrected different tax forms into ProSystems software for online tax filing• Attention to detail due to the sensitivity of preserving records of global clients in Access CRM