👋 Hi, I'm Tina, a Product Designer based in Toronto, on a journey to transition to a Customer-Centric role.🌱 Currently, I'm looking to plant myself somewhere full-time with a cohesion team and a mission to get behind. Let's connect and explore how my unique background and dedication can contribute to your customer-centric mission!🧠 As a designer with a keen eye for aesthetics, I'm committed to embracing new ways of working, acquiring fresh skills, and spearheading initiatives to tackle significant challenges while crafting delightful user experiences. My drive is rooted in a fusion of empathy, cognitive science, and design thinking, all aimed at delivering unparalleled usability. This user-centric approach is readily transferable to excel in customer-facing roles.✨ I'm transitioning from UX/Product to Customer Success/Support because I want to make a more direct and personal impact on users' experiences. While design allowed me to shape products and interfaces, I've realized that I can better address users' needs and ensure their satisfaction in this new role. It aligns with my passion for problem-solving, delivering exceptional user experiences, and my belief that my product design skills are transferable.🎨 In my free time, you'll often find me strolling through the city, exploring the world of skincare and beauty products, expressing my creativity on Procreate, or immersing myself in the pages of a design book.Portfolio: https://tinapham.design/