Tiffany Stevenson Email & Phone Number

Richardson, Texas, United States

Dallas/Fort Worth Area

Dallas/Fort Worth Area

- Managed all licensing programs for three business entities in 40 different states - Served as contract administrator, building all service agreements for all new clients as well as clients acquired through business acquisition- Served as point of contact and provided requested information to federal and state agencies, including the Department of Labor (DOL), the Census Bureau, and licensing bodies- Managed certificate of insurance program, providing certificates for clients on demand and to their specifications- Collected and reported risk underwriting information on prospective clients to assist in determining insurability- Authored several blog posts on risk management and safety for online publication as well as internal use- Member, Center of Excellence team - charged with process improvement within our company

Dallas/Fort Worth Area

- Handled and negotiated certificate of insurance requests for guests and vendors at all Omni locations- Advised directors of finance, conference coordinators and other hotel employees regarding contract wording, third party insurance requirements and other steps to be taken in order to protect the company from liability- Managed renewals for multiple insurance programs including commercial general liability, workers compensation, non-subscriber, flood and general property renewals- Analyzed risk financing data and created reports that were presented as part of monthly board meetings for executive staff- Supervised all audits by third parties relating to insurance programs- Also acted as analyst and insurance support for Omni’s “sister” companies, Gold’s Gym and Cresta Construction

Dallas/Fort Worth Area

- Managed all guest incidents, including initial investigation and communicating and assisting with adjusters and corporate counsel, for a variety of situations, including slip and falls and food related illness- Oversaw all workers compensation claims, including assisting claims adjusters and developing relationships with clinics and medical services- Coordinated insurance renewal process on an annual basis as well as managing additions and changes on a necessary basis- Acted as company representative in legal matters regarding workers compensation, EEOC and ADA issues, including attending hearings and mediations and acting as primary contact for attorneys- Created internal forms for incidents relating to guests and employees- Developed rules and procedures for theater managers investigating guest incidents- Served as chief contact for brokers, TPAs, attorneys and adjusters

Dallas/Fort Worth Area

- Created and delivered presentations on employee communications operation representatives and corporate executives- Composed and edited documents in the areas of risk and safety, including corporate policies, customer care, OSHA required policies and job specific safety training- Identified and addressed changes, trends and areas of need in auto and injury claims, both company wide and in individual operations - Developed new training and policies aimed at reducing injuries, auto accidents and related costs on an ongoing basis- Assisted the Risk and Human Resources Departments in researching and creating communications materials for special initiatives

Education record

Bachelor Of Arts - Ba, Communications