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Tivin Thomas Email & Phone Number

Product, Service Delivery, Operations, Customer governance |Telco & Cloud| Certified:ITILv4, CKA, CSPO, SAFe POPM | at Transatel | NTT
Location: La Garenne-Colombes, Île-de-France, France 7 work roles 5 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Transatel | NTT
Role
Product, Service Delivery, Operations, Customer governance |Telco & Cloud| Certified:ITILv4, CKA, CSPO, SAFe POPM |
Location
La Garenne-Colombes, Île-de-France, France
Company size
193 employees

Who is Tivin Thomas? Overview

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Tivin Thomas is listed as Product, Service Delivery, Operations, Customer governance |Telco & Cloud| Certified:ITILv4, CKA, CSPO, SAFe POPM | at Transatel | NTT, a company with 193 employees, based in La Garenne-Colombes, Île-de-France, France. AeroLeads shows a matched LinkedIn profile for Tivin Thomas.

Tivin Thomas previously worked as Client Services Manager at Transatel | Ntt and Technical Leader - Product & Operations Management at Altiostar, A Rakuten Symphony Company. Tivin Thomas holds Bachelor'S Degree, Electronics & Communication from Cochin University Of Science And Technology.

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Email format at Transatel | NTT

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Transatel | NTT

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Profile bio

About Tivin Thomas

Skilled Telecom Product, Delivery & Operations Specialist with 15 years of experience in customer engagement & support, service delivery, and operations including various phases of product management & life cycle/roadmap starting from business vision. Knowledge of ITIL/ITSM, Waterfall, Agile, Scrum, Kanban, SAFe, Security, Project/Product Management.AUTHORIZATION: TRAVEL & WORK PERMITSBelow are the valid Visa permits apart from India (Home passport)France: Talent Passport Family (valid work permit in France) | USA: B1/B2 Visa (Eligible for Business/Tourist travel)TECHNICAL & PROCESS SKILLS:• Wireless RAN technologies RAN/5G/4G/3G/2G/OSS, Open RAN/ORAN, NB-IoT. • Multi-Vendor expertise: Altiostar/Huawei/ Nokia/Ericsson/ALU, Supermicro, BMI Radio.• Cloud knowledge – Centos/Rocky Linux, Red Hat Open stack, Docker, Kubernetes, VNF & CNF.• Understanding of ITIL/ITSM, Product/Project Mgmt, Waterfall, Agile, Scrum, Kanban, SAFe.• Knowledge of CI/CD pipeline, DevOps, DevSecOps, Automation.INTERACTIVE SKILLS:• Communication with various stakeholders in Customer (Client), Sales/marketing(business), engineering(R&D), Process, Testing/QA, etc.• Training & mentoring team members, hiring & onboarding new members for smooth transition into respective role.• Contributions to Product portfolio/roadmap, Business development strategy, Customer engagement.• Adherence to Cybersecurity, Risk Management & Strategy/Vision from the business.

Current workplace

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Transatel | NTT
Transatel | Ntt
Product, Service Delivery, Operations, Customer governance |Telco & Cloud| Certified:ITILv4, CKA, CSPO, SAFe POPM |
puteaux, île-de-france, france
Website
transatel.com
Employees
193
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7 roles

Tivin Thomas work experience

A career timeline built from the work history available for this profile.

Client Services Manager

Current
Transatel | Ntt

Paris, Île-de-France, France

Feb 2024 - Present

Technical Leader - Product & Operations Management

Altiostar, A Rakuten Symphony Company

Paris, Île-de-France, France

  • PRODUCT MANAGEMENT & DELIVERY:
  • Converting business vision & strategy to design the product portfolio so as to cater client requirements & fulfill revenue commitments.
  • Conduct Market & User research, Customer feedback survey (94%+ satisfaction) etc so as to enhance features & rectify defects/bugs.
  • Stress testing & continuous monitoring to evolve the product roadmap & lifecycle management.
  • Contribute towards generating a flawless DevSecOps pipeline considering continuous & timely delivery/support.
  • Achieved 20% Year-Over-Year Revenue Growth.
Apr 2022 - Jan 2024

Deputy General Manager - Project Delivery & Operations

Huawei

Bengaluru Area, India

  • Heading Radio Network delivery & Operations for multiple multi-vendor accounts, spanned over MEA, SEA, EU,Africa, etc.
  • Hired, mentored & managed a pool of 40+ Subject Matter Experts, and contributed towards SOPs/MOPs, Audits,SharePoint.
  • Technical SME/Expert for one client facing account (at a time) & multiple dotted support.
  • 5x Successful project transitions from local to remote delivery & 1x Successful transition from other vendor toHuawei.
  • Implementation of 30+ automation for auto-ticketing, auto-rca etc there by reducing the man hours by 40% & costby 30%.
  • 50+ Key Event Assurance programs were managed & ensured complete service assurance & customer satisfaction.
Apr 2013 - Apr 2022

Utran/Fault Management Specialist

Nokia

Chennai

  • L2/L3 Technical Support for global telecom operators in Europe, Latin America, APAC etc for Nokia & Huaweinetwork elements.
  • Worked closely with Project Manager & Delivery counterparts to maintain optimum levels of communication toeffectively and efficiently complete projects.
  • Multi domain knowledge & interaction with IPNetwork/IPSecurity/Transport & Core Network (CS/PS/IMS).
  • LTE-M, NB-IoT.
Feb 2012 - Apr 2013

Bss / Ran Engineer

Huawei Ltd (Kelly Services / Haveus Solutions)

Cochin, Kerala, India

  • RAN (BSC, BTS, RNC, NodeB, OSS) operation & maintenance activities.
  • Acceptance test for BSCs & RNCs after successful commissioning of the same.
  • Co-ordinating with RF optimization (RNO) team for improving network performance.
Aug 2009 - Feb 2012

Engineer - Bss

Huawei Tech Investments

Kuwait

  • NOC Operations for Middle East Operator in Kuwait
  • BSS support & FO activities from Huawei NOC.
  • Troubleshooting and fault analysis of Radio sites.
Jan 2009 - Jul 2009

Implementation Engineer-Project

Ericsson (Off-Role On Creative Engineers & Consultants)

Kerala & Mumbai

  • Multiple integration and swap projects in India, Integration & Commissioning of new Ericsson sites for Bharti Airtel Ltd.
  • BTS swapping project for Vodafone (replacing Motorola BTS with Ericsson BTS).
Feb 2008 - Jan 2009
Team & coworkers

Colleagues at Transatel | NTT

Other employees you can reach at transatel.com. View company contacts for 193 employees →

CR Christophe Ravoz Christophe Ravoz Colleague at Transatel | Ntt Saint-Leu-la-Forêt, Île-de-France, France, France View → ER Emiliano Rosico Emiliano Rosico Colleague at Transatel | Ntt Courbevoie, Île-de-France, France, France View → WB Walid Berbaoui Walid Berbaoui Colleague at Transatel | Ntt Puteaux, Île-de-France, France, France View → CS Christopher Sweet Christopher Sweet Colleague at Transatel | Ntt Paris, Île-de-France, France, France View → CL Chloé Lejosne Chloé Lejosne Colleague at Transatel | Ntt Greater Paris Metropolitan Region, France View → TP Thiri Phone Khant Thiri Phone Khant Colleague at Transatel | Ntt Yangon, Myanmar, Myanmar View → RE Rémy E. Rémy E. Colleague at Transatel | Ntt Puteaux, Île-de-France, France, France View → BF Bertino Fayete Bertino Fayete Colleague at Transatel | Ntt Greater Paris Metropolitan Region, France View → IS Ivana Stanisavljevic Ivana Stanisavljevic Colleague at Transatel | Ntt Serbia, Serbia View → PC Philippe C. Philippe C. Colleague at Transatel | Ntt Greater Paris Metropolitan Region, France View →
5 education records

Tivin Thomas education

FAQ

Frequently asked questions about Tivin Thomas

Quick answers generated from the profile data available on this page.

What company does Tivin Thomas work for?

Tivin Thomas works for Transatel | NTT.

What is Tivin Thomas's role at Transatel | NTT?

Tivin Thomas is listed as Product, Service Delivery, Operations, Customer governance |Telco & Cloud| Certified:ITILv4, CKA, CSPO, SAFe POPM | at Transatel | NTT.

Where is Tivin Thomas based?

Tivin Thomas is based in La Garenne-Colombes, Île-de-France, France while working with Transatel | NTT.

What companies has Tivin Thomas worked for?

Tivin Thomas has worked for Transatel | Ntt, Altiostar, A Rakuten Symphony Company, Huawei, Nokia, and Huawei Ltd (Kelly Services / Haveus Solutions).

Who are Tivin Thomas's colleagues at Transatel | NTT?

Tivin Thomas's colleagues at Transatel | NTT include Christophe Ravoz, Emiliano Rosico, Walid Berbaoui, Christopher Sweet, and Chloé Lejosne.

How can I contact Tivin Thomas?

You can use AeroLeads to view verified contact signals for Tivin Thomas at Transatel | NTT, including work email, phone, and LinkedIn data when available.

What schools did Tivin Thomas attend?

Tivin Thomas holds Bachelor'S Degree, Electronics & Communication from Cochin University Of Science And Technology.

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