Initiating and leading human resource programs and projectsConducting research through various methods to identify a problematic situation or find the cause.Providing advice and recommendations to Organizations for resolution of daily issues.

Contract ending November 2024·Utilized Applicant Tracking System software to track progression of candidates through recruitment cycle.·Analyzed data from past recruitment cycles to identify areas of improvement in acquisition process.·Organized and facilitated onsite interviews between hiring managers and potential employees.·Coordinated travel arrangements for out-of-town candidates attending onsite interviews.·Maintained accurate records of all recruitment activities in ATS database for future reference.·Conducted phone interviews to assess potential candidates' skills and qualifications.·Performed reference checks prior to making final offers of employment.·Facilitated communication between hiring managers and internal stakeholders during recruitment process.

·Supported day to day operations of HR functions and duties.·Filed papers and documents into employee files.·Performed customer service functions by answering employee requests and questions in a timely manner.·Assisted with recruitment and onboarding process, including scheduling interviews, facilitating onboarding, and collecting new hire paperwork.·Provided administrative support to HR department by preparing correspondence, maintaining personnel files, and entering data into HRIS system.·Performed periodic audits of HR files and records to ensure that all required documentation is collected and filed appropriately.

·Performed regular physical inventories to identify discrepancies between actual stock on hand and records.·Analyzed historical trends in demand forecasting in order to adjust ordering quantities accordingly.·Built strong relationships with suppliers to negotiate contracts that provided the best pricing and quality standards.·Investigated root causes of variances between expected and actual stock levels through analysis of reports.·Generated monthly financial reports detailing changes in inventory value over time due to price fluctuations or damage and losses incurred during transport.·Liaison with other departments such as transportation, distribution, warehouse, purchasing staff, and receiving departments when necessary.·Demonstrated ability to accurately forecast inventory needs, maintain optimal stock levels, and provide cost savings practices of $500k a year in oil stock.·Create detailed documentation of processes for tracking inventory movements in order to facilitate future audits.·Expertly managed the receiving of goods from vendors and ensured accuracy of incoming items against purchase orders.·Provided timely reports on inventory status and related issues to management team members as needed.·Provided daily support for members of the management team in regard to scheduling and coordination of projects.

Create and organize various reports in order to create more efficient record keeping throughout the companyAssist drivers and staff in locating appropriate repair facilities over the roadAnswering incoming phone calls and directing callers to correct departments while answering questions and acknowledging concerns from callers.Efficiently working with the accounting department to balance and process accounts payable procedures.

Helping clients learn valuable skills for gaining independenceHelping clients learn acceptable behaviors in social settingsAppropriately providing for clients daily needsAccurately and efficiently filling out appropriate paperwork for state requirements

Helping customers make financial decisions and introduced new products to build their financial profile.Answering incoming phone calls and directed customers to correct departments while answering questions and acknowledging concerns from customersEffectively communicating facts about bank procedures and federal regulations to customers.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.Performed record keeping of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Answer customers’ questions about products, prices, availability, product uses, and credit terms.Determine charges for services requested, collect deposits or payments, or arrange for billing.Recommend products to customers, based on customers\\' needs and interests.Arrange and direct delivery and installation of products and equipment.

Provided outstanding quality customer service.Conferred with customers by telephone or in person in order to provide information aboutproducts and services, to take orders or cancel accounts, or to obtain details of complaints.Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Accessed and evaluated customer concerns to ensure that all company procedures were followed per company policy to ensure top quality customer service.Interviewed customers to obtain information needed for opening accounts, compiledinformation from customers about new accounts, enter account information into computers, and file related forms or other documents.Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.Performed teller duties which included executing wire transfers of funds, obtaining credit records from reporting agencies, collect and record customer deposits and fees, and issue receipts using computers.Explained and documented for clients the types of services that are to be provided, and the responsibilities to be taken by the personal financial advisor.