Tyler Lewis Email & Phone Number

Columbus, Ohio, United States

Athens, Ohio, United States

 Handled operations such as scheduling, menus, labor budget, and marketing development Worked hands-on as general manager during busy dinner shifts, and during individual lunch shifts Developed an in-depth marketing plan, new lunch menu, and takeout menu as company resources Rebuilt the work environment with many new policies and procedures

Athens, Ohio, United States

Columbus, Ohio, United States

*Manage the front end of the store by providing quick, excellent customer service*Assist employees in preforming difficult tasks and helping customers*Report sales, percentages, and employee recognition to manager and employees on duty*Preform opening and closing duties with precision

Reynoldsburg, Oh United States

 Supervise the host team, of 3, during busy dinner hours, by making quick, informed decisions Attend the high-level training meetings to discuss best onboarding strategies for new hires Organize and redefine the layout of the host stand, to increase efficiency and retail sales Mitigate customer concerns by determining solutions and informing the manager, to improve their experience and ensure they return

Athens, Ohio

 Answer phones and direct calls, based on customer needs, in an efficient way Provide insight on enrollment status, degree conferrals or denials, and important semester deadlines, while implementing excellent customer service

Columbus, Ohio Area

Reynoldsburg, Ohio

 Set up and break down large-scale dining events, with over 200 individuals in attendance Prepared individual bride and groom plates to best implement strong customer service Utilized event checklists and timelines to stay on schedule for the event’s structure

Columbus, Ohio

 Prepared customer orders, based on their specifications and dietary restrictions Managed cashier station and processed orders quickly Oversaw closing of store processes in collaboration with 3 other employees and a manager