Detection And Investigation Quality Lead
CurrentUtilizing standard procedures and independent judgment, conducting quality analysis of the complex investigations performed by senior level staff. Identifying systemic issues, driving correction and implementing solutions.Reviewing highly complex and/or high impact investigations prepared by staff to ensure decision making is appropriate and documented. Ensuring narratives are complete, accurate, and comply with external guidance and internal policies and procedures. Applying subject matter and industry knowledge to vet case decisions and resolve discrepancies appropriately. Ensuring the appropriate materials and documentation of the investigation performed are retained.Maintaining strong quality control protocols. Working with staff to develop and improve investigation quality. Coaching and mentoring analysts/investigators on indicators of various typologies and emerging threats. Acting as a coach and mentor to less experienced investigative staff.Identifying and analyzing complex factors related to risk mitigation and protection, anticipating potential consequences and recommending appropriate controls. Identifying systemic issues, facilitating effective root cause analysis and corrective actions; Implementing solutions under supervision.Elevating high profile or high risk cases to appropriate management to ensure visibility of potential reputational risks. Driving continuous improvement projects.