- Oversee resort booking and sales processes within the reservations and events department through revitalized procedures and policies.- Monitor all lead inquiries and ensure staff consistently demonstrate comprehensive knowledge of the space and utilize sales tools effectively to drive ongoing bookings within the event venue.- Supervise and organize scheduling for a combined workforce of ten reservation office staff members and eight event employees.

- Managed all venue-related invoices for a portfolio of more than 50 annual events or weddings, with total sales exceeding $750,000 per year, maintaining meticulous financial oversight and accuracy.- Crafted and implemented comprehensive event planning timelines, orchestrating seamless coordination among onsite resort departments and team members to meet crucial deadlines.- Monitored and regulated food and beverage orders as well as event attendance for each occasion, ensuring optimal… Show more - Managed all venue-related invoices for a portfolio of more than 50 annual events or weddings, with total sales exceeding $750,000 per year, maintaining meticulous financial oversight and accuracy.- Crafted and implemented comprehensive event planning timelines, orchestrating seamless coordination among onsite resort departments and team members to meet crucial deadlines.- Monitored and regulated food and beverage orders as well as event attendance for each occasion, ensuring optimal staffing levels and exceptional guest experience- Established meaningful connections with potential clients utilizing sincere and transparent sales approaches, resulting in the acquisition of more than 150 bookings since joining the team.- Coordinated all aspects of event and wedding planning, including hotel room blocks, floor plans, and audio/visual requirements- Collaborated seamlessly with various resort departments, fostering cross-functional synergy to guarantee smooth logistics and consistent messaging across all events. Show less

- Educated and mentored high school aged students for post-secondary plans through honest messaging within classroommaterials and one-on-one meetings.- Hosted four post-high school preparedness seminars that promoted student enrollment into trade school or university programs.

-Tracked ticketing, rides, attendance, and cash and credit data throughout event-Recreated all event forms to streamline internal processes -Facilitated 30 team volunteers and 300 student volunteers training and weekend participation

-Prepared and coordinated annual $40,000 budget-Upheld Alpha Chi Omega’s leadership standards and philanthropic values-Managed over ten individual events over the course of two semesters

-Oversaw and generated tasks for three additional student directors-Sought out grants and sponsorships to fund Family Weekend as a zero base event-Collaborated with several on and off campus entities to create a robust event

-Acted as the primary customer service point-of-contact prior to and during Family Weekend-Completed all purchasing requisitions and motor pool requests -Received competitive bids from contractors for various weekend events