Regional Operations Manager
Current- Operations manager handling everyday details to insure a smooth running call center.
- Manage all aspects of day-to-day operations as a multi-site operations manager for a national market research firm.
- Facility maintenance: making sure that all equipment functions properly so that we can continue to meet our quotas and deadlines.
- Interviewed/Hired/Trained supervisory staff and interviewing staff.
- Employee management: Tended to the day to day needs of my supervisory staff, while making sure they were doing their jobs and keeping things running effectively.
- Market research methodology: Continued education within the realm of market research.