Todd Schultz Email & Phone Number

Pittsburgh, Pennsylvania, United States

I focused on lifting the customer experience across 700+ retail locations, reporting to the Vice President of Customer Insights & Experience. Introduced innovative strategies, initiatives, and approaches to create a customer-centric culture across 53,000 employees with up to $2B in new sales opportunities. Key highlights include:• Established new enterprise operating model, intended to address customer pain points by working cross functionally to create innovative customer centric solutions.• Led Executive Customer Experience Steering Committee meetings aimed at capturing in new sales opportunities. • Developed new ways of working for the Customer Insights and Experience organization, including goal setting, leadership offsites, and weekly organizational meetings.

Pittsburgh, Pennsylvania, United States

I strengthened technology operations across 660-person organization, leading Office of CTO while concurrently managing Product and Design organizations and directing team of 16 direct reports. I directed several initiatives to drive performance and earnings growth, developing overall strategy, roadmap, and tool selection process to identify and implement solutions. Led Executive Growth Board meetings with CEO, CFO, CTO, and SVPs across eCommerce, Supply Chain, Marketing, Merchandising, HR, Data & Analytics, Finance, and Technology. Key highlights include:• Achieved $150M in earnings growth via organizational improvements, developing new KPIs and leadership support of key programs.• Planned and presented in monthly town halls and CTO Q&A sessions, facilitating better change management and improved planning transparency.• Aligned technology spend to business goals via Technology Business Management organization launch.• Elevated Dick’s technology capabilities as Ways of Working executive sponsor, moving to Agile/Lean product management approach, and creating new quarterly planning process.• Instituted Technology Senior Leadership (SLT) operating model, setting goals and organizational priorities.• Led Tech Cost Optimization initiative program initiation and contract negotiations, aimed at avoiding future expenses and capital with focus on cloud technology, strategic staffing, and Technology Transformation Office establishment.• Supported top-to-top long term strategic meeting with Microsoft grounded in co-creation of innovation programs and cost optimization.• Championed the introduction of Organizational Change Management.

Pittsburgh, Pennsylvania, United States

I streamlined our product management organization, reporting to the CTO and leading up to 13 direct reports and 70 team members. I added leadership of the User Centered Design (UXD) and Portfolio/Program Management functions in July 2020. Key highlights include:• Directed $300M+ technology budget allocation, aligning capital and ad hoc costs with business objectives.• Collaborated closely with CEO, President, and senior executive team, developing COVID response options and facilitating Executive Growth Board discussions on goal setting, resource allocation, and project status.• Seamlessly navigated dynamic COVID retail operating environment, introducing curbside pickup, online messaging, checkout enhancements, and store fulfillment improvements which kept the business solvent.• Bolstered executive decision-making process, revamping technology cross-portfolio goal setting executive review process in collaboration with Boston Consulting Group (BCG), CTO, and CFO.• Identified critical opportunities including cross-functional Gear Works initiative, standard deliverables across Portfolio/Program Management teams, and RFID business case with $30M in potential earnings growth.• Overhauled organization, merging Product Management and UXD leadership while creating 7 new roles.• Grew Dick’s reach within community, hosting Pittsburgh Product Camp for graduate students and aspiring product management professionals.

Greater Pittsburgh Area

I delivered savings through technology initiatives, partnering with cross-functional team members to drive growth. Key highlights include:• Saved $94M and avoided $1.5M in penalties, moving Ship from Store from UPS to FedEx in under 30 days.• Generated $19M+ growth via improvements in shipping/estimated delivery date logic, split online shipments, mobile picking/printing for online fulfillment, shipping downgrade logic, and self-service returns labels.• Transitioned organization to product model, developing 10 product teams and overall best practices.• Delivered multi-million sales growth through successfully integrating Data Science into product teams.• Collaborated with internal partners including Finance (eCommerce economic value model), cross-functional team (Fulfillment as a Competitive Advantage model), and University Relations (Carnegie Mellon University Masters of Product Development Program relationship) to integrate Product Management's role within the enterprise.

I launched omnichannel initiatives including Buy Online Pickup In Store (BOPIS), Endless Aisle, Ship from Store, eCommerce inventory availability, and eCommerce order routing. I also delivered internal leadership, serving as DSG Omni Fulfillment Strategy Committee Co-Lead with focus on staffing, KPI usage, and speed to athlete growth. Key highlights include:• Boosted BOPIS online sales growth by 340%, increasing within 3 years.• Pivotal member of team enabling DSG to reach eCommerce independence (Project Eagle), directing order routing, inventory, and fulfillment initiatives and building new shipping eligibility system in 2 months.• Sparked $14.3M in new SFS/BOPIS sales and cut cancel rate to new low via 3rd party safety stock solution.• Formed key strategic alliances, travelling to Nike's headquarters to discuss online fulfillment partnership opportunity.

Pittsburgh, Pennsylvania, United States

New position aimed at designing and implementing Dick's Sporting Goods' Omni-channel strategy. In this role I created the Ship from Store program, in collaboration with external vendors and a massive internal cross-functional team, by leading all aspects of design, development, testing, implementation, and ongoing operational management post implementation. The results of this program yielded $279M in revenue in the first year.

Pittsburgh, Pennsylvania, United States

New role the focused on supporting all company initiatives that impacted inventory and sales audit systems. In this role, I worked cross functionally to lead a companywide initiative to identify and prioritize multi-million-dollar opportunities to improve inventory integrity. I also led the operational, financial, and system integration work related to bringing Dick's Sporting Goods' eCommerce business in-house.

Rockville, Maryland, United States

Established rebate accounting objectives for $1.9B pharmacy benefits management company, focusing on maximizing revenue and advising CFO and executive leadership on best practices. Led teams in Atlanta, Pittsburgh, and Washington DC.

Pittsburgh, Pennsylvania, United States

Led a team of 8 teammates, responsible for paying all non-merchandise invoices, processing all travel & expense reports, and running the check payment process for all invoices. In this role, I created the 1099 tax reporting process, designed, developed, tested, and implemented a PeopleSoft Travel & Expense Module and an invoice scanning process.

Pittsburgh, Pennsylvania, United States

Directed accounts payable and banking/formulary rebates, leading team of 9 to develop income statements, performance reports, daily cash accounting, and Sarbanes-Oxley documents.

Pittsburgh, Pennsylvania, United States

Harrisburg, Pennsylvania, United States

Served as Assistant Controller for Amercon International (Pratt & Whitney Joint Venture), building income statements, balance sheets, and cash flow models for robust financial systems and controls.

West Palm Beach, Florida, United States

Created forecasts for multi-billion-dollar US government program and contributed to successful Joint Strike Fighter (JSF) program move from Florida to Connecticut.

East Hartford, Connecticut, United States

Four six-month rotations in:1) Government Accounting (Firm Fixed Pricing Contracts)2) Engine Center Finance (Supporting Mid-Thrust Commercial Engines)3) Military Engines Pricing4) Joint Strike Fighter Program Financial Control