Todd Bacon Email & Phone Number

Houston, Tx, Us

I have over 15 years of IT experience working with IT systems, budgeting, projects and mergers/divestitures. I work globally and have considerable experience in cross team engagements.

Houston, Texas, United States

• Succeeded in developing and launching a business from the ground up with a focus on delivering personalized off-road driving training programs to enhance client skills, confidence, and safety.• Provide instruction on navigating challenging terrain while fostering a student-focused learning environment.• Handle all aspects of business development and growth, including crafting innovative marketing strategies, participating in networking opportunities, and identifying opportunities for… Show more • Succeeded in developing and launching a business from the ground up with a focus on delivering personalized off-road driving training programs to enhance client skills, confidence, and safety.• Provide instruction on navigating challenging terrain while fostering a student-focused learning environment.• Handle all aspects of business development and growth, including crafting innovative marketing strategies, participating in networking opportunities, and identifying opportunities for customer acquisition.• Conduct market and competitor research to secure a strategic advantage for the business.• Gather, document, and analyze client feedback to continuously refine and optimize course materials and content.• Focus on cost efficiency and optimal resource utilization while overseeing the company budget. Show less

Houston, Texas, United States

• Delivered comprehensive, dynamic leadership to a global, 12-person database management and support team, ensuring that team activities continued to align with overarching business goals and objectives.• Owned full accountability for ensuring the ongoing functionality of AWS and Azure-based Oracle, MSSQL, MySQL, MariaDB, and PostgreSQL databases within a 24x7 environment through troubleshooting and configuration.• Decreased annual costs by $300K by overseeing statements of work (SOW)… Show more • Delivered comprehensive, dynamic leadership to a global, 12-person database management and support team, ensuring that team activities continued to align with overarching business goals and objectives.• Owned full accountability for ensuring the ongoing functionality of AWS and Azure-based Oracle, MSSQL, MySQL, MariaDB, and PostgreSQL databases within a 24x7 environment through troubleshooting and configuration.• Decreased annual costs by $300K by overseeing statements of work (SOW) development.• Identified and addressed pain points in a proactive manner, successfully reducing the frequency of critical support tickets from one per month to less than one every two years.• Generated substantial improvements in SOX compliance and reduced vulnerabilities by over 99% and leading the business in reductions, through policy development. • Championed the development and implementation of a Level 2 support framework that reduced response times for escalated issues while simultaneously enhancing service quality. This effort reduced our critical incidents from 2 a month to 2 opportunities a year. Show less

Houston, Texas Area

• Pioneered the development and standup of the company’s database administration practice following the transition from TSG support services, including defining DBA role requirements and ensuring alignment with industry standards.• Expanded database administration and support and issue resolution capabilities, as well as increased visibility into database operations, by developing and implementing advanced monitoring tools and alerts.• Exhibited change management, process integration… Show more • Pioneered the development and standup of the company’s database administration practice following the transition from TSG support services, including defining DBA role requirements and ensuring alignment with industry standards.• Expanded database administration and support and issue resolution capabilities, as well as increased visibility into database operations, by developing and implementing advanced monitoring tools and alerts.• Exhibited change management, process integration, data protection, data migration, and project management expertise while supporting the seamless execution of 4 mergers, 6 divestitures, and data 4 center consolidations. • Earned recognition for reducing response times and improving service quality as a result of developing and launching the Level 2 support framework and all associated guidelines, procedures, and best practices. Show less

Houston, Texas, United States

• Headed global database administration for a network of 5,000+ databases spanning various company entities, including GE Aviation, GE Oil & Gas, and GE Capital, while upholding data integrity and security standards.• Cultivated a cohesive and motivated work environment while directing a top-performing database team in troubleshooting and resolving complex issues for cross-functional business units and teams.• Prevented repeat issues by performing root cause analysis (RCA) and… Show more • Headed global database administration for a network of 5,000+ databases spanning various company entities, including GE Aviation, GE Oil & Gas, and GE Capital, while upholding data integrity and security standards.• Cultivated a cohesive and motivated work environment while directing a top-performing database team in troubleshooting and resolving complex issues for cross-functional business units and teams.• Prevented repeat issues by performing root cause analysis (RCA) and implementing solutions to address root causes.• Maintained transparent communication with stakeholders, including executive leadership, by producing detailed reports outlining issues, causes, and solutions, demonstrating a keen ability to convey technical information to both technical and non-technical stakeholders in a clear and accessible manner.• Spearheaded opportunities to drive continuous improvement and impact the business in a positive manner. Show less

South Houston, Texas, United States

• Served as sole Oracle Database Administrator tasked with overseeing 41 databases in support of global operations, including heading hardware and software procurement, obsolescence, and data center hardware assembly.• Planned and managed a key initiative to decouple company-wide ABB data and logos.• Utilized strong analytical, technical, and project management skills to install and configure operating systems, third-party tools, and custom applications as well as configure and support… Show more • Served as sole Oracle Database Administrator tasked with overseeing 41 databases in support of global operations, including heading hardware and software procurement, obsolescence, and data center hardware assembly.• Planned and managed a key initiative to decouple company-wide ABB data and logos.• Utilized strong analytical, technical, and project management skills to install and configure operating systems, third-party tools, and custom applications as well as configure and support internal/external SSL VPNs.• Strengthened database reliability and support through application interface, MQ series support, and job scheduling management as well as heading the integration of automated database monitoring processes.• Bridged communications between customers, developers, and leadership teams while supporting helpdesk operations, leading to timely issue resolution. Show less

Houston, Texas, United States

In my role as the sole Oracle DBA, I was responsible for databases operations across multiple global regions. My duties included sourcing and purchasing hardware and software, assembling and configuring data center equipment, and deploying a range of operating systems, third-party tools, and custom applications.A significant part of my work involved configuring SSL VPNs for secure access to both internal and external applications, ensuring robust global support for stakeholders. I also… Show more In my role as the sole Oracle DBA, I was responsible for databases operations across multiple global regions. My duties included sourcing and purchasing hardware and software, assembling and configuring data center equipment, and deploying a range of operating systems, third-party tools, and custom applications.A significant part of my work involved configuring SSL VPNs for secure access to both internal and external applications, ensuring robust global support for stakeholders. I also managed application interfaces, provided MQ series support, and handled job scheduling to optimize system performance.My involvement extended beyond database management to include direct participation in the IT support desk, where I responded to technical issues and provided swift, effective resolutions. I also played a pivotal role in coordinating between customers, developers, and management, facilitating clear communication and successful project completion. One of my notable contributions was leading the decoupling of ABB data and logos within the company, a project that required detailed planning and execution.To streamline operations, I created detailed documentation and developed automated solutions for database monitoring, significantly improving efficiency and reducing the need for manual intervention. Additionally, I managed the obsolescence process, ensuring that our hardware and software were consistently updated and fully supported. Show less

Houston, Texas, United States

As the sole Oracle DBA, I managed 41 databases across multiple regions, ensuring global operations ran seamlessly. My responsibilities included specifying and procuring hardware and software, assembling data center hardware, and installing and configuring operating systems, third-party, and custom applications.I played a key role in configuring and supporting SSL VPNs for internal and external applications, delivering top-tier global support to stakeholders. I also managed critical… Show more As the sole Oracle DBA, I managed 41 databases across multiple regions, ensuring global operations ran seamlessly. My responsibilities included specifying and procuring hardware and software, assembling data center hardware, and installing and configuring operating systems, third-party, and custom applications.I played a key role in configuring and supporting SSL VPNs for internal and external applications, delivering top-tier global support to stakeholders. I also managed critical application interfaces, MQ series support, and job scheduling to ensure smooth and efficient application performance.In addition to these technical duties, I was an integral part of the IT support desk, where I responded to technical issues, providing prompt solutions. I also acted as a liaison between customers, developers, and management, ensuring clear communication and successful project outcomes.To further enhance operations, I created comprehensive documentation and developed automation for monitoring databases, significantly improving efficiency and reducing manual oversight. I also handled obsolescence management, keeping hardware and software up-to-date and fully supported. Show less