- Consultant responsible for project implementation to include all aspects of the project life cycle;- Implement and support Sage ERP X3 for new and existing customers, including design, configuration, testing, data conversion, training and go live support; - Working closely with the project team to learn the customer's business, analyze and document business processes, redesign processes to create new approaches to resolve potential issues;- Defining gaps in the system, developing solutions and writing specifications;- Performing unit and integration testing on the system to ensure quality and completeness;- Assisting the customer project team with developing pilot test scripts, system and data setup, validation testing of the scripts and subsequent business process re-engineering;- Support of the customer for data conversion and go-live activities;- Provide on-going support after go-live through initial system use;*All views are my own and not that of Sage *

Sage X3 expertise. ERP implementation, process optimization, report writing, data loading, problem fixes.

Working on Technology Consulting projects that assist with the Office of the CFO. ERP and other Software Selection projects, implemenation, IT Assessments, portfolio rationalization, data security management, DRP.

I worked primarily with HP, Agilent and Philips at their Medical Call Center. I customized their CRM system to handle larger volumes and a wider diversity of calls.

Rolling out Clarify CRM to the world. Countries outside of NorthAmerica are using software/hardware from Atlanta. Leading the team to develop the software that will handle all countries' characters, language, and processes. Double Byte countries include Japan, China, and Korea. Also included are countries such as Belgium, Netherlands, Australia, New Zealand, India, Norway, etc.Helping to support technical issues for world-wide support; areas include paging/SMS, interfaces to other systems including SAP, data downloads, Secure FTP, legacy programs.

Consulting for Health Care Technology companies.

Support of Medical Billing Software mainly for California.Software was written in a database language called Pick Basic.