Todd Mackey Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

Seattle, Washington, United States

* Edited and rewrote content for voice, style, and legal compliance.* Examined and revised non-US English translations for linguistic accuracy (AU, CA, GB, SG, IE)* Audited, updated, and published content for Ireland country launch* Tested AI generative tools/LLMs for content* Tools: Ajuda, Oxygen, Paragon, Slack, Workfront* Style guides: AWS, CCM

Seattle, Washington, United States

* Edited and revised content for a mobile optimization project (AWS re:Invent 2023)* Revised 230+ pages, improving UX for 60% of mobile web traffic* Edited content for style, voice, brand, SEO, and UX * Collaborated on template development and style guidance* Tools: Slack, Workfront, Figma* Style guides: AWS, MSTP

Toledo, Wa

* Co-manage four private real estate partnerships* Develop and manage an online retail business* Write and edit marketing, business, social media, and sales copy* Style guides: AP, Chicago

Chicago, Illinois, United States

* Edited and revised policy manuals for style, voice, brand, and legal compliance* Fact-checked content to verify accuracy and evidence* Collaborated with graphic designers to enhance visual appeal and UX for content* Revised content to improve search engine optimization (SEO)* Completed 100% of reviews before deadline* Style guides: AP, Chicago

Greater Seattle Area

* Collaborated with 40+ business teams worldwide on content strategy for selling partner content (email, news, help pages, and support scripts) in 18 languages and 21 markets* Wrote relevant copy and UI content based on business objectives and user needs* Edited content for style, voice, brand, and UX compliance* Published new and updated content using web analytics, content and project management systems* Increased project progress from 35% to 95% as part of complex, high-priority CMS migration project* Created wiki pages to document best practices for content strategy, tools, and processes* Collaborated on weekly progress report from three data sources for leadership engagement and to show ROI* Tools: Ajuda, Oxygen, Jira, Slack, Workfront* Style guides: AWS, CCM, MSTP

Redmond, Wa

Learn more about Office MAX:https://youtu.be/vg8N77Yti2g* Wrote original copy for error messages, UI text, websites, and informational blurbs* Critically evaluated web articles, API, SDK, and instructional guides for Office developer content (250,000+ users) to align content with legal, style, voice, and brand guidelines* Co-developed and piloted a new information architecture for the Office Graph developer API* For Office Developer content, increased Geopolitical test automation efficiency by 80% by developing a term database to screen false positive reports* Coached Office product development teams (50+ users) and developed training (video tutorials, wikis, instructor-lead-training) for content development and Open Source publishing (Git)* Analyzed data and targeted statistics for data-driven decision making* Style guides: MSTP, AP* Managed vendor staff (2 writers, 1 editor)* Co-led design research, providing actionable usability (UX) data for design teams: >C3 Markdown authoring tool (UI for Git) >Graph API developer experience >OneDrive API developer experience >User Experience (UX) Experts Hub (//oneweek Hackathon 2015) >Developer Getting Started (0-60) (Office 365 Add-ins) >ExcelMashup.com (Excel API Sandbox) >Open Specification Interactive Pivot (OSIP) (search/curation for Web content) >Office 365 Evergreen API (Modern API design)Service awards:* June 2015: Microsoft 15-Year Service Award* December 2006: Microsoft Geopolitical Strategy Service Award* December 2005: Microsoft Geopolitical Strategy Service AwardSHIP IT awards (for contributions to major product releases):2014 | Office 3652012 | Office 20132010 | Office 20102008 | Windows Server 20082008 | Windows Vista Service Pack 12006 | Windows Vista2005 | SQL Server 20052005 | .NET Framework 2.02005 | Visual Studio 20052004 | Windows XP Service Pack 22003 | Windows Server 2003

Seattle, Washington, United States

* Lectured in Human Centered Design & Engineering (HCDE) (College of Engineering)* Developed and presented "Current Practices in Technical Communications" (HCDE 421) to 100+ students* Collaborated in academic-corporate forums* Mentored fellow Lecturers in instructional design and delivery* Mentored students in portfolio preparation and career development* Style guides: AP, Chicago, MLA

Bellevue, Wa

* Co-chartered, and lectured in, the Technical Communications program* Developed and presented courses in technical writing, technical editing, and writing style to 500+ students* Mentored fellow Lecturers in instructional design and delivery* Mentored students in portfolio preparation and career development* Style guides: Chicago, AP, MLA, MSTP

* Provided independent consulting in documentation, training, instructional design, SEO, and UX.* Style guides: AP, Chicago

Menlo Park, California, United States

* Managed release of x64 server hardware multimedia products into manufacturing* Negotiated and managed media production contracts ($1M+ per annum)* Reviewed and approved galley copy, blue lines, and media masters* Reviewed and edited software and hardware documentation (SDK, Hardware Configuration Guides, Installation Guides, product data sheets, and white papers)* Developed and tested HTML Help (SGML)* Managed 10,000 volume technical library* Style guides: AP, Chicago

Guam

* Crew member, USS Proteus (AS-19) (Apra Harbor, Guam) 1988-1991, MIUWU-104 (San Jose, CA) 1991-1995* Assisted ship captain and navigation officer* Performed ship control, navigation, and bridge watch duties* Planned and completed open-ocean (trans-Pacific) voyages* Conducted weather observations and computed marine navigation data* Procured, corrected, and used navigational and oceanographic publications and charts* Maintained navigation instruments and navigation time aboard ship* Served as Petty Officer in Charge of small boats and landing craft* Coordinated inshore security and surveillance operations with USCG and SOCOM units* Style guides: DOD

Master Of Science, Human Centered Design & Engineering

Human Centered Design & Engineering (HCDE) focuses on researching human needs and interests to design and develop intelligent systems..

Bachelor Of Arts, English

The English department at Santa Clara University prepares students with writing and analytical skills for a variety of career paths..