Assist with running day-to-day operations as well as training new hires for our Tools ON! Demand program for Hilti North America. Responsible for 2 direct reports in Irving, TX and Harrisburg, PA as well as writing process and training documents for all team members along with training HILTI Store team members on pilot program in 2 locations.Process expert assisting 6 coordinators and 2 team leads in six different ON! Demand locations across the US and Canada.Assisting… Show more Assist with running day-to-day operations as well as training new hires for our Tools ON! Demand program for Hilti North America. Responsible for 2 direct reports in Irving, TX and Harrisburg, PA as well as writing process and training documents for all team members along with training HILTI Store team members on pilot program in 2 locations.Process expert assisting 6 coordinators and 2 team leads in six different ON! Demand locations across the US and Canada.Assisting over 1,000 account managers across North America assisting in operations, troubleshooting, invoicing issues, problem solving, and other general concerns, requests or general questions. Show less

On Demand program coordinator managing asset controlled rental and loaner tools. Working with account managers to track rental inventory and other projects as needed.

 Dispatch/Logistics Receive inbound shipments into one of three inventory systems  Pull outbound shipments, package and label them for shipment Perform weekly and monthly cycle counts for multiple customers In charge of inventory control and warehouse management In charge of inventory flow for large account (Toshiba America Medical Systems) Perform annual physical inventory for all accounts Order entry for domestic and international shipments Inbound and… Show more  Dispatch/Logistics Receive inbound shipments into one of three inventory systems  Pull outbound shipments, package and label them for shipment Perform weekly and monthly cycle counts for multiple customers In charge of inventory control and warehouse management In charge of inventory flow for large account (Toshiba America Medical Systems) Perform annual physical inventory for all accounts Order entry for domestic and international shipments Inbound and outbound calls to customers and local station agents Dispatch local Dallas/Ft Worth drivers for pickups, recoveries and/or deliveries Provide logistics and flight availability to customers with time sensitive shipments Address customer service issues Show less

Provided inventory control for medical service engineers across the United States.In charge of inventory shipments to more than 20 warehouses.Dealt with inventory discrepancies, service issues, and emergency freight shipments to high profile hospitals.Traveled to Chicago once a year to oversee the physical inventory audit at our largest warehouse facility.Was in charge of the first phase of talks between our company and another logistics provider to move our… Show more Provided inventory control for medical service engineers across the United States.In charge of inventory shipments to more than 20 warehouses.Dealt with inventory discrepancies, service issues, and emergency freight shipments to high profile hospitals.Traveled to Chicago once a year to oversee the physical inventory audit at our largest warehouse facility.Was in charge of the first phase of talks between our company and another logistics provider to move our inventory out of one company into another. Traveled extensively to Chicago to meet with district manager and discuss options and services provided.Worked with parts and inventory team to ensure service engineeers were receiving the correct parts on time as well as having the correct parts in their bucket inventories to allow on time closure of work orders. Show less