David Todd Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai

Dubai, United Arab Emirates

Dubai

My role has encompassed full P&L for the 2016 and 2017 business plan to strategically develop and manage 30 operational properties and 35 under construction through six brands across eight countries, with a total revenue of US$ 400M+. I have also co-developed the balance scorecard for Millennium Hotels & Resorts in MEA focused on monthly measure of 5.

Muscat, Oman

• During this period I developed and managed: Oman 6 Hotels, Kuwait 3 Hotels, and Bahrain 2 Hotels comprising of the InterContinental; Crowne Plaza and Holiday Inn brands, and established IHG as a powerful, committed.
• InterContinental Muscat achieved 10/10 winning metrics 2014 (IHG Balance Scorecard)
• Drove action plans and created initiatives to deliver unparalleled guest service across all functions.
• Created and aligned the pricing strategy ensuring with seasonal and market trends.
• Developed programs and tools to up-sell, reduce costs and maximise revenues.
• Ensured all functions delivered a truly unique and world class offering.

Doha, Qatar

• Headed the opening and launch of this 360 guestroom and 176 resident suite, five star hotel located in the upmarket West Bay area of the city in January 2012:
• Attracted and built a strong opening team from within the IHG family.
• Inspirational leadership resulted in the hotel achieving recognition as the ‘one to watch’.
• Managed the pre-opening budget and ensured cost savings were applied to meet budget.
• Received the prestigious IHG ‘Our People Award’ at the AMEA Leadership Conference 2011.
• Diligent financial management of a six-month delay in opening ensured no additional costs.

• This corporate office role involved working closely with Europe, Middle East and Africa Marketing, Branding, Communications, Compliance and Quality teams to establish what became a Global approach to the Operations.
• Providing business and opening support to 26 franchised hotels and 4 brands throughout MEA.
• Receiving the ‘Operations Excellence Award MEA’ (2010) and ‘Presidents Award EMEA’ (2009).

• Here, I created and drove the strategy to reposition this 200 room, 4 star deluxe hotel:
• Achieved 44 % RevPar and 8.8% RGI growth.
• Improved overall guest satisfaction level by 9 points via focus on upgrading service quality.
• Increased Employee Satisfaction by 5 points via training, empowering, and engagement initiative.
• Transitioned the Crowne Plaza Muscat into a top three position for guest satisfaction in MEA.

This is arguably Oman’s leading hotel, Luxury 250 room, five stars property, the Omani Government’s hotel of choice. I focused on setting the pricing for the hotel and achieved 25% RevPar growth, and drove continuous Improvement to win 16 Best in Class Awards, and No.1 position for Guest Satisfaction. I also acted as the main point of contact for Diwan.

Cairo

I contributed to the management of this 735 room, five star, city centre operation, with accountability for the roll out and monitoring of IHG revenue initiatives for the hotel and country.

Birmingham, UK

London, United Kingdom

Edinburgh, United Kingdom

Edinburgh, United Kingdom