Tom Bateson Email & Phone Number

London, Gb

Reading, England, United Kingdom

CTA qualified, working with major corporations in the UK managing their mobility programmes. Responsibilities have included:- Client relationship management, and management of annual tax return compliance season- Preparation and review of tax returns- Management of modified payroll scheme and submission to HMRC- Delivery of tax briefings for inbound and outbound assignees- Ad-hoc consultancy work

Responsibilities have included:• Maintaining profitability and improving efficiency through effective P&L Management • Ensuring successful delivery of professional services projects and sales growth • Client relationship and people management • Driving change and improvement plans with internal service providers to ensure contractual compliance, service level performance and continued customer satisfactionImproved ‘Satisfaction with Service Management’ score from 6.5/10 to 9.5/10 within 12 months at a major British retailer, directly contributing being awarded ‘Most Improved Account of the Year’ in annual company-wide award ceremony and formally recognised by client in consecutive bi-annual relationship surveys. Subsequently nominated for ‘Service Manager 1 of the Year’ in 2018

Nagato-Shi, Yamaguchi-Ken, Japan

A Government sponsored training initiative to teach English to Japanese students. Relocated to a remote part of Japan. Organised and implemented lesson plans for over 400 students at four different schools. Integrated fully into local community; coached local rugby team to win their first ever regional league competition.

Edinburgh, United Kingdom

Experience in marketing and management by setting up partnerships between Windows and local student bodies, running freshers’ fair stalls and supporting wider Windows marketing campaigns.

Created a standardised system of recording compliance with the Department’s Mandatory Training Policy, in direct consultation with various area managers. Awarded second prize for Best Presentation