• Deliver Imperials’ key global listening tools for our employees and clients, including the project management of our Global Employee Listening Survey which was sent to 20000 employees across 40 countries. • Manage Imperials’ survey partner Qualtrics, owning governance of co-owned service level agreements (SLAs) and key performance indicators (KPIs), ensuring the successful delivery of partnership agreements.

IMG Sports production runner in my spare time

• Brought in on a short-term contract to deliver a strategic project for the CEO where I reviewed their digital customer experience and recommended best in class online partners to help them achieve their strategic aim.• Collaborated with senior stakeholders, which required me to build and maintain relationships quickly, learn fast and rapidly adapt to evolving business needs to deliver on team objectives.

• Formed and managed key partnerships with global charities and external agencies to drive our people strategy and deliver both in person and digital events for Vodafone global employee base. • Collaborated with remote, cross-functional teams (India, Egypt & Europe) to deliver live digital events and communications campaigns to internal and external audiences.

• Owned governance of key administrative tasks for the leadership team ensuring the successful delivery of the shared objectives, such as team calendar management, invoicing, action tracking, KPI reporting and internal communication• Built and managed key relationships with business leaders, focused on continual improvement and innovation in process and policy. This required clear and effective communication and influencing skills.

• Supported sales managers in the sales process from prospecting through to closing. Working on a range of contract values up to £250,000• When Vodafone and IBM formed a joint venture, I ensured both organisations sales and commercial teams had what they needed to succeed and deliver value to customers. I built and managed relationship with key IBM stakeholders, ensured transparent and open dialog between VB-IBM senior leadership. • Created high quality briefing documents (word), presentations (PowerPoint) and reports to keep executive leadership teams update so they could make informed decisions ensuring delivery of contractual agreements.

• Collaborated closely with the sales team in a pre-sales advisory capacity to collaborate with customers and build bespoke propositions that helped clients achieve their business vision.• Facilitated customer experience exploration sessions with senior leaders, brainstorming ideas to overcome critical business challenges and build successful strategies to enable their digital transformation journey.

• Led the Student Radio Stations Sports and Partnerships team whilst studying at the University of Birmingham.• Alongside the coverage of student/university sports competitions, I designed and led the strategy to develop strategic partnerships with professional sports organisations to increase content engagement and their brand recognition among the wider student population; partnered with Aston Villa FC, Warwickshire CC Club, PDC (Darts).• Negotiated a significant sponsorship deal with a large energy drink enterprise. Owned the relationship and ensured delivery of contractual agreements and activation. • Hosted sports shows and interviewed famous sports people e.g. Phil Taylor, Chris Woakes & Ana Ivanovic

Broadcaster for Burn FM radio. Co-host of 'The Jack and Tom Radio Show' and host of 'A Journey Through Genres'. Former host of sports show 'BUCS Report'.

• Activated several marketing propositions, which enhanced brand reputation and increased awareness of the universities’ services amongst students.• Planned and organised omnichannel marketing campaigns and events that raised awareness and built brand reputation and trust, as well as and provided valuable aid to students in their career searches.• Involved in strategic planning of the yearly marketing campaigns and initiatives that enhanced brand reputation and increased awareness of the organisation’s services amongst potential clients. • Analysed digital marketing campaign outcomes with Google Analytics and generated reports that provided insights on the impact. Suggested innovative and creative changes that resulted in improved audience reach and increased usage of the services provided.

Worked over school and university summers as golf caddie to both professionals and guests to the Royal Porthcawl Golf. I have also volunteered at the British Senior Open when it was held at the club in previous years.In 2014 the Royal Porthcawl held The British Senior open (Golf). I was employed as a Caddie for the qualifying rounds of the tournament and I also caddied for the course throughout the summer.

Employed at Camp Caribou, ranked the number 1 summer camp in the US: http://www.campcaribou.com/blog/camp-caribou-voted-number-1-summer-camp-2/ The position was split into two main roles: Golf Instructor and Camp Counselor. Here are a few of the key responsibilities: • Responsible for the daily and nightly care and supervision of children aged 6-16• Developed an 8 week golf programme for over 200 students, which required detailed organisation and planning. • Frequently presented to large audiences often over 300 people • Worked in an intense, confined environment, which required strong teamwork and leadership skills• Overcoming challenges through lateral and critical thinking as well as determination and adaptability • Punctual time management qualities were essential

• Created and managed various social media platforms to enhance audience reach • Designed and produced various product videos which were used during exhibitions• Trained senior staff on how to utilise social media software

Retail assistant and customer service